Telesales Executive (RL12650) York, England

Salary: GBP19500 - GBP19500 per annum

We are looking for a Telesales Executive to work for an award-winning client in the centre of York. This comes with the benefit of free on-site parking or just a 20-minute walk from the station.

This Telesales Executive position will involve converting sales and retention opportunities with the following duties:

  • Inbound and Outbound calls to both new and existing customers acquiring new and retained members
  • Following up warm leads from potential customers, who have either requested information or have started the application process
  • Retain members who wish to cancel their membership by selling the benefits and the companies unique selling points
  • Contact existing members who have cancelled or stopped payments to up-sell the benefits and the companies unique selling points
  • General administration duties, including answering any email questions or queries from customers delivering excellent customer service

To be successful for this position you will:

  • Be skilled and confident in objection handling
  • Have worked in a highly compliance-focused setting
  • Ideally, have experience working on scripts which give customers the key information needed

This will be working Monday to Friday 8-hours a day, earning a salary of £19,500. This comes with an excellent staff benefits package including 3 weeks training, enhanced holiday entitlement plus much more.

The first three weeks will be working Monday – Friday 9 am-5 pm for your training period. You must be available for the whole of these three weeks.

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