This position is no longer open for applications

• Are you able to work effectively and independently?
• Do you have reception, customer service, or administrative experience?
• Have you been looking for a fixed-term/secondment opportunity until March 2025?

Mō Te Herenga Waka - About Our University

Te Herenga Waka - Victoria University of Wellington is a global-civic university with our marae at our heart. This iho draws off our heritage and is further defined by our tūrangawaewae, in particular Wellington, Aotearoa, and the Asia-Pacific, all of which are expressed in our position as Aotearoa New Zealand's globally ranked capital city university.

Kōrero mō te tūranga - About the role

Te Herenga Waka - Victoria University of Wellington is currently recruiting an International Administrator to join the Te Haumiri -International Student Experience team on a fixed-term, full-time basis until March 2025. The International Administrator is often a first point of contact for students and will contribute to providing a positive experience to all international students, including Manaaki New Zealand Scholars. The role will provide reliable and efficient administration support for the wider Te Haumiri - International Student Experience team and play a key role in planning and delivering events.

Key Responsibilities:

• Deliver friendly and efficient frontline advice and services to international students, staff, and visitors.
• Provide administrative support for the Te Haumiri - International Student Experience Team.
• Actively participate in the planning and delivery of events for international students, including international orientation.
• Manage enquiries from international students and from staff.

Ō pūmanawa - About you

You are:

• Enthusiastic with superb customer service skills, and a passion for supporting international students.
• Motivated, able to take initiative, provide excellent administration, have good IT skills, and make improvements to processes and procedures along the way.
• Thriving in this role with patience and sensitivity, strong attention to detail, and self-management skills.
• Open to new people and ideas. 

Key Requirements:

• Reception, customer service or administrative experience.
• Ability to work efficiently and independently in a busy frontline environment.
• High proficiency in English language communication skills (oral, written, listening, cross-cultural).
• Good IT skills and experience working with MS office suite and databases.
• Ability to respond proactively to a variety of situations and to an ethnically diverse range of people in a culturally sensitive way.
• Excellent problem-solving skills.

Ētahi kōrero hai āwhina i a koe - Why you should join our team

Our team is diverse, collaborative, and passionate about supporting international students to succeed. This is a very exciting time for our team as the border reopens and we welcome international students back to Aotearoa New Zealand. As International Administrator, you are a key part of the team, working alongside different staff on different projects throughout the year. We offer a supportive environment, professional development opportunities, and a very varied and interesting role. This is a fantastic opportunity for someone interested in developing their career in international education or student support, or who enjoys working with a diverse range of people.

Role Description

Close Date for Vacancy: 16 June 2024. Applications will be reviewed as they are received, and we may progress with suitable applicants prior to the application closing date.

Contact Details for Vacancy: If you have any questions regarding this role, please get in touch with Crystal Li (crystal.li@vuw.ac.nz). But applicants should follow all steps listed below. 

Important - Application Steps and information

Download and complete the University Application Form, please include the position title and reference number (International Administrator, #1481). Then, please combine your cover letter, CV, and the University Application Form into a single file (preferably in pdf format). Click Apply and follow the process to enter your contact details and attach your combined file (CV, cover letter and the University application form) using the “CV/Resume” button.

If you are unable to combine your documents or have further supporting documents, please email these to erecruit@vuw.ac.nz stating the reference number and position title from the advert in the subject line.