Customer Account Specialist (32358) Crawley, England
|Salary:||GBP25000 - GBP29000 per annum|
Customer Account Specialist
Crawley, West Sussex
Salary £25,000 - £29,000
Our client is headquartered in Crawley, West Sussex and is looking for a Customer Account Specialist to join them on a permanent basis.
Key skills & experience required for the Customer Account Specialist:
- Acting as first point of contact for all Customer Account enquiries and orders received via phone and email, in a timely and professional manner.
- Processing sales/service orders with accuracy and efficiency ensuring proper configuration, pricing and delivery scheduling from initial enquiry, order intake, order fulfilment, shipment through to invoice.
- Taking ownership for the entire life cycle of the order and act as liaison between Engineering, Production, Service and Accounts departments.
- Keeping updated with the full product range.
- Preparation of sales quotations
- Reviewing factory confirmed despatch dates against requested despatch date and take appropriate action to align the dates as closely as possible.
- Preparing all necessary trade / export / import documents according to the applicable commercial laws and regulations and ensuring freight is booked to customer requirements.
The Ideal Candidate for the position of Customer Account Specialist will have:
- Previous experience of order processing skills and exporting overseas
- An education with a technical, science or engineering background.
- Intermediate to advanced level in Microsoft Office.
- Experience of an MRP / ERP system
- Bi-lingual – offering a foreign language especially in Japanese.
Monday to Friday: 08:45 – 17:15
25 days holiday
Pension, Healthcare, Life Assurance
To apply for this Customer Account Specialist vacancy please apply via the link below.
Cartisian Technical Recruitment are a specialist recruitment agency sourcing engineers for Automation, Scientific Technologies, Automotive, General Engineering & Manufacturing sectors.
UK office: Central Boulevard, Blythe Valley Business Park, Solihull, Birmingham, UK.
Continental Europe office: River Garden, Rohanske Nabrezi, Prague, CZ