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Front Office Coordinator

Front Office Coordinator (360133) Allegan, Michigan


SNI Companies is looking for a part time Front Office Coordinator in Allegan, MI. The Front Office Coordinator manages a variety of front office functions and is key to smooth operation of a dynamic outpatient wound care center as well as performs general office duties to assist the staff.
Essential Functions and Responsibilities

  • Actively participates in staff meetings to support key functions within the Center.
  • Greets patients and other visitors, answers and routes calls to appropriate staff.
  • Maintains all patient communication needs including scheduling, rescheduling, and appointment reminders. Also works and schedules for provider, according to the care continuum model.
  • Obtains and verifies patient insurance information, to include pre-certifications and pre-authorizations for services and enters data in appropriate databases.
  • Collects and enters patient charges in databases.
  • Verifies and reconciles charges as directed, prepares monthly patient survey data and appropriate documentation, then transmits to providers.
  • Assembles new patient charts, maintains and files existing patient charts, and spot checks charts for data completeness and signatures.
  • Coordinates/schedules ancillary testing with other hospital departments.
  • Arranges for patient transportation as needed.
  • Maintains office equipment and supplies as needed, and medical supplies as directed.
  • Performs other duties as required.


Education, Experience and Credentials

  • High School Diploma or General Education Development (GED)
  • Two or more years office administration experience, preferably in a medical setting
  • Prior medical coding experience preferred
  • Associate’s degree preferred



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