Director, Student Experience and Wellbeing (2694) Kelburn, Wellington Central, New Zealand

  • Are you experienced contributing to the strategic direction of a complex organisation?
  • Do you have a consistent, constructive and tactful approach to developing and maintaining excellent working relationships internally and externally?
  • Are you successful in managing change and empowering others to deliver change?

Mō Te Herenga Waka - About Our University

Te Herenga Waka - Victoria University of Wellington is a global-civic university with our marae at our heart. This iho draws off our heritage and is further defined by our tūrangawaewae, in particular Wellington, Aotearoa, and the Asia-Pacific, all of which are expressed in our position as Aotearoa New Zealand's globally ranked capital city university.

Our core ethical values are respect, responsibility, fairness, integrity, and empathy. These core ethical values are demonstrated in our commitment to sustainability, wellbeing, inclusivity, equity, diversity, collegiality, and openness. With, and as, tangata whenua, we value Te Tiriti o Waitangi, rangatiratanga, manaakitanga, kaitiakitanga, whai mātauranga, whanaungatanga, and akoranga.

Kōrero mō te tūranga - About the role

Te Herenga Waka - Victoria University of Wellington is recruiting for a new position of Director, Student Experience and Wellbeing that has been designed as part of the creation of a new Student Experience and Wellbeing group. The group will deliver a range of quality outcomes that support the student experience and enhance the wellbeing of students.

As Director you will be responsible for ensuring that the University meets the requirements in the new Pastoral Care Code. You will need to provide clear leadership in this space and ensure that a whole-of-organisation approach is taken. You will provide high-level advice and support to the Vice-Provost (Academic); provide strategic leadership to the Student Experience and Wellbeing group, and contribute to the fulfilment of the University’s strategic directions and goals. You will also engage with Faculty and other units, as well as student representatives, to ensure the seamless delivery of services.

You will be challenged by the demands placed on the University by a rapidly changing external environment and the need to work successfully as leader of a team that faces competing demands and also makes demands of others within a devolved and multi-campus environment. A further challenge will be to maintain high-quality services which enhance the student experience and meet the highest professional standards within an environment of financial constraint.

Ō pūmanawa - About you

You will possess advanced leadership, decision-making, and prioritising skills, and be known for your strategic thinking.

In addition, you will also:

  • enjoy managing and leading a multi-disciplinary team.
  • contribute to the strategic direction of a complex organisation.
  • be able to manage resources and to plan and manage large projects.
  • have experience in successfully managing change and empowering others to deliver change.
  • have experience in the effective delivery of student services.
  • take a consistent, constructive and tactful approach to develop and maintain excellent working relationships internally and externally.

Role Description

Closing Date for Vacancy: 21 October 2021

Contact Details for Vacancy: If you have any questions regarding this role please get in touch with Synonne Rajanayagam at However, applicants should follow all steps listed below.

Important - Application Steps and information

For applicants who are not NZ Citizens or Permanent Residents, we recommend you check the NZ Immigration website for updates related to Covid19 restrictions on entry to New Zealand:

Download and complete the University Application Form.

Click Apply Now Button at the base of the advert, follow the process to enter your contact details and add your CV in the online form.

Please include a cover letter in your application, telling us why you’re a great fit for this position then email the completed application form, cover letter and any other supporting documentation to stating the reference number and position title from the advert in the subject line.