PT Customer Service Associate - $16/hr - Washington, DC (A1193740DC-Temp) Washington, District of Columbia

Our client, a professional scientific association located in Washington, DC is seeking a part-time Customer Service Associate

About You:

  • Bachelor’s degree is required.
  • 1-2+ years of customer service experience is required.
  • Knowledge with a Salesforce is preferred.
  • Proficiency in Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint) is required.
  • Strong detail orientation, time management, and organizational skills are required.
  • Excellent customer service and communication skills, both written and verbal.

The Job:

  • Provide excellent customer service to members and assist with inquiries via email, live chat, and inbound/outbound phone calls.
  • Assist members with troubleshooting technical member service issues.
  • Log and enter details into Salesforce.
  • Represent organization at events as needed.
  • Assist with other administrative tasks as needed.

This is a great part-time opportunity that pays $16/hour. This is an excellent role for someone that has superb customer service and is looking for a part-time position.

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