The Role:
As a Housekeeping Manager, you will oversee the Housekeeping Department, ensuring the delivery of high-quality services to the organisation and its external commitments. This role demands a hands-on approach to managing a multi-disciplinary team and maintaining exceptional standards across all areas of housekeeping.

Main Responsibilities:
- Recruit, train, and manage a diverse team including Administrators, Department Supervisors, Caretakers, Cleaners, and Laundry staff.
- Create and manage cleaning schedules, ensuring appropriate staffing levels and arranging cover for absences.
- Conduct inductions and training for new staff, identify development needs, and provide face-to-face training for new equipment.
- Ensure compliance with health and safety regulations, conduct safety briefings, and maintain up-to-date COSHH documentation.
- Arrange additional staffing and cleaning support during holiday periods.
- Monitor staff performance, conduct appraisals, and address performance issues constructively.
- Manage the departmental budget, including termly reforecasting, cost control, and procurement.
- Produce payroll records and overtime claims in a timely manner.
- Work closely with HR to manage staff absences and attend review meetings where required.
- Negotiate with suppliers to ensure best value for goods and services.
- Develop and implement deep cleaning schedules during holiday periods.
- Oversee maintenance and safe use of cleaning equipment, reporting and resolving faults promptly.
- Attend departmental, operational, and business meetings as required.

About You:
Applicants should have strong leadership and people-management skills, with experience in managing large teams. Proficiency in IT and communication, including Microsoft Office, is essential. Candidates must demonstrate excellent organisational and time-management abilities, and possess up-to-date knowledge of health & safety regulations and cleaning best practices.

Required:
- Proven experience as a Cleaning or Housekeeping Manager.
- Relevant qualifications in cleaning management (e.g. BICSc, ISSA, or equivalent).
- Strong financial skills, including budget management and procurement.
- Proactive, enthusiastic, patient, and solutions-focused.
- Flexible approach to working hours, including early mornings, evenings, and weekends when required.

Staff Benefits:
- 25 days holiday per annum, increasing to a maximum of 30 days.
- Contributory group personal pension scheme.
- Death in service benefit (if a member of the pension scheme).
- Employee Assistance Programme.
- Free parking on site.

Commutable Locations:
Oxford, Didcot, Wantage, Wallingford, Faringdon, Witney, Harwell, Abingdon 

Key Words:
Housekeeping Manager, Cleaning Manager, Facilities Management