Account Manager (Logistics)

Location: Aylesbruy 
Job Type: Full-time, Permanent
Salary: £32,000

An exciting opportunity has arisen for an Account Manager to join a growing business based in Aylesbury.

This role will involve managing client relationships while coordinating day-to-day orders, deliveries, and fulfilment activity. The successful candidate will be responsible for ensuring excellent service delivery and identifying opportunities to support account growth.

Key Responsibilities

• Managing and developing relationships with key clients

• Acting as the main point of contact for customer queries and requests

• Processing and managing daily 3PL orders and deliveries across multiple systems

• Booking couriers and coordinating shipments

• Handling stock queries including transfers, damages, and tracking information

• Identifying opportunities for upselling and cross-selling services

• Organising and coordinating kitting projects, including quoting and invoicing

• Liaising with warehouse and goods-in teams regarding deliveries

• Responding to emails and handling inbound/outbound calls

Requirements

• Previous Account Management, Customer Service or Client Support experience

• Experience within logistics, fulfilment, or supply chain would be advantageous

• Strong organisational and administrative skills

• Excellent communication and relationship-building ability

• Comfortable working with multiple systems and managing a busy workload

What’s on Offer

• Competitive salary

• Opportunity to join a growing and supportive team

• Long-term career development opportunities

Apply today to learn more about this opportunity.

INDCOM