Customer Success Representative (OT60) Abingdon, England

Salary: GBP25000 - GBP30000 per annum

Position; Customer Success Representative  
Location; Abingdon, Oxfordshire
Salary; £25,000 - £30,000 per annum

 

Planet Recruitment has recently registered an exciting brand-new opportunity for our client based in Milton Park (Abingdon), Oxfordshire area.  

 

Main responsibilities;

  • Raising Purchase Orders
  • Updating customers on all actions taking
  • Liaise with different departments on a regular basis to ensure smooth communication
  • Update weekly reports
  • Handle complaints in a timely fashion and making sure customers are being updated regularly
  • General administration duties
  • Speaking to a variety of customers over the phone, email, webchat and social media platforms

 

Required; 

  • Previous experience within a customer service role, handling complaints and difficult customers
  • Organised
  • Strong communicational skills
  • Ability to manage own workload
  • Computer literate
  • Ideally have an understanding of IT sector (desirable)

  

Key words;

Customer Service, Customer Success, Administration, Customer Support

 

INDCOM 

 

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