This position is no longer open for applications

Position; Lodge Receptionist
Location; Oxford (City Centre)
Salary; £25,749 per annum 

Planet Recruitment have recently registered an exciting opportunity for a well-established organisation based in the city centre of Oxford, Oxfordshire area. Our client is looking for a Lodge Receptonist to work on 1 year fixed-term contract. 

Main responsibilities;

• Provide accurate information and appropriate assistance to members and to Conference delegates and visitors.
• Check in guests and receive/process cash or card payments.
• Communicate effectively with other Receptionists to ensure the smooth operation
• Operate the telephones; answer telephone enquiries and make a record of telephone messages
• Process incoming and outgoing mail via Royal Mail and operate the mail franking machine. Transport any mail in a timely manner.  Arrange for any couriers or special deliveries etc, as and when appropriate.
• Assist the Buildings Manager to maintain forwarding addresses of junior members in residence and living out of Oxford.
• Book seminar rooms for internal meetings
• Deal with B&B visitor enquiries and arrange safe storage of luggage as and when required.
• Receive and forward to the appropriate department reports from visitors of room defects.

Details of role;

• 40 hours per week with a 7am start (5 days of 7 Monday – Sunday)
• 30 days holiday plus 8 bank hols
• Competitive salary

Required; 

• Conversational level spoken English.
• Experience of greeting guests and visitors and making them feel welcome in a positive and friendly manner.
• Experience of basic clerical duties and office procedures.
• A good standard of personal presentation.
• Attention to detail and a passion for providing excellent customer service.
• Computer literacy: Word, Excel and knowledge of booking systems.
• Self-motivated and able to take decisions after consideration of options.
• Able to successfully balance formality and informality and possess the ability to communicate clearly and deal confidently with a diverse range of people.
• Calm and able to deal confidently with emergency or challenging situations.
• Team working skills and a willingness to support and assist colleagues when required including a flexible approach to work and duties and ability to change working hours if required to cover for colleagues

Commutable locations; 

Oxford, Didcot, Abingdon, Witney, Bicester, Thame

Key words;

Receptionist, Hospitality, Administrator, Front of House, Hotel Receptionist 

INDCOM