Service & Logistics Coordinator

Location: Slough (Office-Based)

Salary: Up to £35,000 

Position Type: Full-Time, Permanent

Working Hours: Monday to Friday 8:30-4:30

We are representing a premium aesthetic technology equipment distributor based in Slough. They supply high-end, cutting-edge devices to clinics and businesses across the UK. We are looking for a highly organised, hands-on Service/Logistics Coordinator to join the team.

This is a dynamic, reactive role where you will be the vital link between customers, field service engineers, and the internal sales team. If you love variety & problem-solving, this is the perfect next step for your career.

What you’ll be doing:

• Engineer Scheduling: Coordinating and booking site visits for a team of 3 specialist engineers, managing diaries, and ensuring efficient route planning.

• Logistics Coordination: Managing the movement, delivery, and tracking of high-value equipment and demonstration units for the sales team.

• Customer Support: Acting as the first point of contact for client queries, updating them on engineer ETAs, and resolving service-related issues.

• Problem Solving: Reacting quickly when plans change.

• Collaboration: Working closely with the internal sales and operational teams to keep the day-to-day business running like clockwork.

What we are looking for:

• Proven Experience: A solid background in service coordination, dispatch, hire desk control, or transport logistics. Experience dealing with field-based engineers, technicians, or drivers would be highly desirable.

• Calm Under Pressure

• Top-Tier Communication: An excellent telephone manner and the ability to manage customer expectations professionally.

• Tech Savvy: Competent with Microsoft Office and comfortable learning internal scheduling/operational software.