Service & Logistics Coordinator (28057) Slough, England
| Salary: | GBP35000 - GBP35000 per annum |
Service & Logistics Coordinator
Location: Slough (Office-Based)
Salary: Up to £35,000
Position Type: Full-Time, Permanent
Working Hours: Monday to Friday 8:30-4:30
We are representing a premium aesthetic technology equipment distributor based in Slough. They supply high-end, cutting-edge devices to clinics and businesses across the UK. We are looking for a highly organised, hands-on Coordinator to join the team.
This is a high-energy, fast-paced role that requires a real character. You’ll be managing busy service engineer diaries, handling physical stock in the warehouse, and coordinating the logistics required to get the equipment to customers.
What you’ll be doing:
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Engineer Scheduling: Coordinating and booking site visits for a team of 3 specialist engineers, managing diaries, and ensuring efficient route planning.
- Logistics Coordination: Managing the movement, delivery, and tracking of high-value equipment and demonstration units for the sales team.
- Stock Management: Hands-on work in the workshop when required, ensuring new deliveries of equipment are checked, stored and distributed efficiently
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Customer Support: Acting as the first point of contact for client queries, updating them on engineer ETAs, and resolving service-related issues.
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Problem Solving: Reacting quickly when plans change.
What we are looking for:
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Proven Experience: A solid background in operations coordination, service coordination, hire desk control, or logistics. Experience dealing with field-based engineers, technicians, or drivers would be highly desirable.
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Calm Under Pressure: A role like this requires you to be adaptable and make decisions effectively, even whilst under pressure.
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Top-Tier Communication: An excellent telephone manner and the ability to manage customer expectations professionally.
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Tech Savvy: Competent with Microsoft Office and comfortable learning internal scheduling/operational software.