The Company

We pride ourselves on service, innovation, and the strong, long‑term relationships we build with our clients. We are not simply a facilities management provider.

By developing lasting partnerships with over 100 clients, we have become one of the country’s leading FM organisations.

We offer a full spectrum of facilities management services, including maintenance, cleaning, catering, security, horticulture, environmental solutions, and energy management.

These can be delivered as standalone services or tailored bundles — but what we do best is create fully integrated, bespoke solutions.

About The Role:

 The Commercial Graduate will support the management and administration of Private Finance Initiative (PFI) contracts, ensuring contractual obligations are met, compliance is maintained, and effective communication is facilitated between all parties.

The role involves monitoring performance, supporting financial tracking, and assisting with contract variations and amendments. You will work closely with both internal and external stakeholders to ensure the smooth and effective delivery of services.

Key Responsibilities:

• Assist in maintaining and organising contractual documentation, amendments, and records
• Ensure contracts are executed in accordance with agreed terms and conditions
• Support the review and administration of contract variations, changes, and extensions
• Review service agreements to ensure value for money and minimise long-term risk exposure
• Track and report service delivery performance against KPIs and SLAs
• Support audits, reviews, and assessments of contractor performance
• Assist in identifying risks and ensuring appropriate mitigation strategies are implemented
• Support the finance team with recharges for variations and non-core works, ensuring documentation is submitted promptly once works are complete
• Act as a point of contact between internal teams (legal, finance, project teams) and external contractors
• Assist with stakeholder meetings, including preparation of agendas, minutes, and follow-up actions
• Facilitate communication and issue resolution between public and private sector partners
• Ensure contract activities comply with legal, regulatory, and policy requirements
• Maintain accurate records of contract correspondence, changes, and performance data
• Support compliance with health & safety, environmental, and other regulatory standards
• Collect, analyse, and report on contract performance, financial status, and risk
• Prepare regular reports for senior management highlighting key issues, risks, and opportunities
• Proactively support jeopardy management of helpdesk-related tasks
• Assist with the preparation, processing, and review of payments and invoices, including performance-related deductions or penalties
• Identify commercial non-conformities and support the development of corrective action plans
• Support internal audits, inspections, and assessments to ensure compliance with legislation, standards, and IMS policies and procedures
• Identify opportunities for continuous improvement and make constructive recommendations
• Capture lessons learned and share them with wider teams

About You:

• Educated to A-level standard or equivalent
• Previous experience in contract management, project management, or financial administration (PFI or PPP experience desirable)
• Experience working on large-scale infrastructure or public sector projects is advantageous
• Strong written and verbal communication skills with the ability to influence and negotiate
• Analytical thinker with a structured and timely approach to problem-solving
• Strong organisational and administrative skills with excellent attention to detail
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and contract management systems
• Strong interpersonal and stakeholder management skills
• Ability to interpret data and performance reports
• Proactive, resilient, and adaptable, with the ability to work autonomously and under pressure
• Strong time management skills and the ability to manage multiple priorities
• Confident managing conflicting priorities and stakeholder expectations