This position is no longer open for applications

JOB DESCRIPTION

Key Responsibilities/Accountabilities

• Growth & Sustainability related :
• Execute all assigned tasks and to ensure that these are executed efficiently, accurately and in a timely manner
• Report on the overall performance and work progress of tasks assigned

Customer related:

• Execute all customer facing transactions in line with customer strategy resulting in higher satisfaction and timely delivery of services
• Address customer needs, problems and requests in a timely manner
• Ensure the delivery of a world-class customer experience
• Support the customer focused culture minimizing disruption to impacted customers ensuring customers are kept informed

Operational Excellence related:

• Provide technical support to develop DSM Initiatives to reduce energy and/or water consumption across a particular customer sector (e.g. A/C maintenance/replacement, lighting upgrades, low-flow water fixtures).
• Once approved, support the implementation of DSM initiatives through field coordination, customer scheduling, contractor and vendor oversight and quality control.
• Perform on-site audits of customer premises to identify additional potential savings in energy/water consumption (e.g. controls, lighting, and process technology).
• Track work assignments to project plans to ensure that tasks are completed by assigned deadlines.
• Represent Company in a professional manner to all customers to ensure deep and trusting client relationships.

Performance Driven Organization related:

• Acquire the required skills and knowledge through appropriate training programs

Qualifications & Experience

Preferred Qualifications:

• Minimum of Bachelor’s degree in Engineering (electrical preferred) or equivalent

Preferred Experience:

• Minimum of 3 years