MRD Recruitment is currently recruiting a Materials Planner for one of our manufacturing clients based in Renfrewshire.

This is a varied position that combines materials planning and inventory management with customer service and order coordination responsibilities. The successful candidate will play a key role in ensuring production schedules are supported with the correct materials while maintaining excellent communication with customers regarding orders, deliveries, and enquiries.

Key Responsibilities

Materials Planning

• Plan and schedule raw materials and components to meet production requirements.
• Monitor inventory levels and identify replenishment needs.
• Raise and manage purchase orders with suppliers.
• Track supplier performance, delivery schedules, and lead times.
• Work closely with Production, Purchasing, and Warehouse teams to ensure material availability.
• Maintain accurate planning and stock records within the ERP/MRP system.
• Support continuous improvement initiatives to optimise stock levels and reduce shortages.

Customer Service & Order Management

• Act as a key point of contact for customer enquiries.
• Process customer orders accurately and efficiently.
• Provide updates on order status, lead times, and delivery schedules.
• Resolve customer queries and escalate issues where necessary.
• Build and maintain strong relationships with customers and internal stakeholders.
• Coordinate with production and logistics teams to ensure customer expectations are met.

Skills & Experience Required

• Previous experience in a Materials Planner, Production Planner, Supply Chain Coordinator, Customer Service Coordinator, or similar role.
• Experience within a manufacturing or production environment is highly desirable.
• Strong organisational and planning skills with excellent attention to detail.
• Confident communicator with strong customer service skills.
• Experience using ERP/MRP systems and Microsoft Office, particularly Excel.
• Ability to prioritise workload and work effectively in a fast-paced environment.
• Strong problem-solving skills and a proactive approach.

What's on Offer

• Competitive salary.
• Company pension scheme.
• Opportunities for training and career development.
• Supportive and collaborative working environment.
• The chance to join a successful and growing manufacturing business.