Facilities Assistant (Temporary Contract)

Location: Basingstoke
Job Type: Temporary Contract (17 Weeks)
Hours: 37.5 hours per week (7.5 hours per day)
Pay Rate: £15.50 per hour

Facilities Assistant

We are seeking an enthusiastic and professional Facilities Assistant to provide front-of-house and facilities support within a modern corporate office environment. This is an excellent opportunity for a customer-focused individual who enjoys working in a varied role, supporting employees, visitors, and contractors while helping to maintain a high-quality workplace experience.

The successful candidate will play a key role in ensuring the office operates efficiently and presents a welcoming, professional environment at all times.

Key Responsibilities

Front of House & Reception

• Act as the first point of contact for visitors, employees, contractors, and clients.
• Deliver a professional and friendly reception service.
• Manage visitor sign-in procedures and parking arrangements.
• Answer and direct telephone calls.
• Respond to enquiries received via shared inboxes.
• Handle day-to-day queries and provide support across the office.

Meeting Room Management

• Ensure meeting rooms are maintained to a high standard.
• Manage room bookings and scheduling.
• Prepare, clear, and reset meeting spaces between appointments.
• Carry out operational checks on presentation and meeting equipment.
• Coordinate refreshments and hospitality requirements where required.

Mailroom & Administrative Support

• Manage incoming and outgoing post and parcel distribution.
• Support internal mail processes and digital mail solutions.
• Provide general administrative support as required.
• Maintain accurate records and documentation.

Facilities & Office Support

• Monitor and replenish office supplies, stationery, and consumables.
• Keep kitchen and communal areas clean, organised, and fully stocked.
• Support access control processes, including issuing passes and managing visitor access.
• Assist with the coordination of facilities contractors and service providers.
• Report maintenance issues and follow through to resolution.
• Support the Facilities Manager with day-to-day facilities administration and workplace management activities.

About You

Essential Requirements

• Good IT skills, including a working knowledge of Microsoft Office applications.
• Excellent customer service skills and a professional manner.
• Strong verbal and written communication skills.
• Excellent organisational and time management abilities.
• Ability to work independently and prioritise a varied workload.
• Confidence interacting with people at all levels.
• Previous experience in a reception, facilities, office support, or customer service role.

Desirable Skills & Qualifications

• Experience within a corporate office environment.
• Knowledge or understanding of Facilities Management.
• Business Administration qualification or similar.
• First Aid or Fire Marshal qualification.
• Professional Facilities Management qualifications (e.g., IWFM/previously BIFM).

What We Offer

• Competitive pay rate of £15.50 per hour.
• Full-time hours
• Opportunity to gain valuable experience within a professional corporate environment.
• Supportive and collaborative workplace.
• Immediate start available for the right candidate.

If you are an organised, customer-focused individual looking for a varied temporary role within a busy office environment, we would love to hear from you.