Receptionist (Req/631643) City of London, England

Medical Receptionist – SW15

 

We are currently recruiting for an experienced Medical Receptionist to join a healthcare service based in SW15, specialising in mental health and rehabilitation services.

This is a great opportunity for someone with previous healthcare experience who is confident dealing with patients and working in a sensitive healthcare environment.

 

Role Details

  • Location: SW15

  • Hours: Monday-Wednesday - 10am-3pm, Thursday & Friday - 7am-3pm 

  • Pay: £13.45 per hour

  • Contract: Temporary to Permanent

  • Start Date: ASAP

  • Additional information: Must be able to pass a DBS check

 

Key Responsibilities

  • Welcoming patients and visitors in a friendly, professional and approachable manner.

  • Managing incoming calls, responding to enquiries and directing calls appropriately.

  • Booking and managing appointments.

  • Maintaining accurate patient records and updating systems.

  • Supporting the wider team with general administrative duties.

  • Handling sensitive and confidential information appropriately.

  • Providing a calm, professional and understanding service to patients accessing mental health and rehabilitation support.

 

Requirements

  • Previous healthcare experience is essential.

  • Previous medical reception or healthcare administration experience is desirable.

  • Excellent communication and customer service skills.

  • A compassionate, patient and understanding approach when dealing with individuals accessing mental health and rehabilitation services.

  • The ability to remain calm and professional in sensitive or challenging situations.

  • Strong organisational skills and attention to detail.

  • An understanding of the importance of confidentiality within a healthcare setting.

 

The Ideal Candidate

The ideal candidate will be friendly, approachable and professional, with previous healthcare experience and the confidence to support patients in a sensitive environment. They must be empathetic, organised and comfortable working with individuals accessing mental health and rehabilitation services.

If you have previous healthcare experience and are looking for a temporary-to-permanent opportunity, we would love to hear from you!