Are you an experienced Administrator who enjoys solving problems and making sure customers get the right outcome?
A well-established business based in Stockport is looking for a Sales Support Administrator to join their busy team on a temporary basis. The business supplies specialist products and equipment to contractors and engineers, and this role will provide essential administrative and customer support across the sales function.
As a Sales Support Administrator, you'll be part of a team managing a busy shared inbox and a varied workload. This is much more than straightforward data entry - you'll need to use your initiative, investigate issues, communicate with different teams and ensure customers receive an efficient and professional service.

What will you be doing as a Sales Support Administrator?

• Supporting the sales team with the day-to-day administration of customer orders
• Managing incoming requests and making sure they are dealt with accurately and efficiently
• Checking information, availability and requirements before progressing orders
• Communicating with customers by email and telephone when updates or further information are required
• Working closely with internal teams to resolve queries and keep orders moving
• Supporting the smooth coordination of deliveries and customer requirements
• Dealing with returns and helping to ensure these are processed correctly
• Investigating invoice and order queries and working with colleagues to resolve discrepancies
• Keeping customer and order information accurately updated on internal systems
• Managing your workload effectively within a busy shared inbox
• Ensuring clear records are maintained so that colleagues can easily pick up and continue work when required
• Providing general administrative and sales support to the wider team

We would LOVE to hear from you if you have the following skills and experience:

• Previous experience as a Sales Administrator, Sales Support Administrator, Sales Coordinator, Order Processor, Order Administrator, Customer Service Administrator or Administrator
• Experience working in a busy office, sales support or customer service environment
• Excellent attention to detail and accuracy
• Strong problem-solving skills and the ability to investigate issues rather than simply pass them on
• Confident using computer systems and learning new software
• Good Microsoft Office and Outlook skills
• SAP experience would be highly advantageous but is not essential
• Confident communicating with customers and colleagues by telephone and email
• Able to manage a busy workload and prioritise effectively
• Strong team player who is happy working from a shared inbox
• Comfortable using your own initiative and taking ownership of tasks
• A customer-focused approach and a genuine desire to get things right first time

What will you get in return for your work as a Sales Support Administrator?

• £26,000 - £28,000 per annum, depending on experience
• Equivalent to approximately £13.33 - £14.36 per hour
• Monday to Friday, 9:00am - 5:30pm
• 37.5 hours per week
• 1-hour unpaid lunch
• Temporary position until the end of December 2026
• Potential for the role to continue beyond December
• Weekly pay
• Paid annual leave (accrued)
• Immediate start available
• Full training provided on internal systems and processes
• Opportunity to join a busy and supportive team in a varied sales administration role