SAP Technical Supervisor (02.08.2022) Qatar

Responsibilities

The SAP Technical Supervisor will play a pivotal role between the functional & technical SAP team members along with end user support. Key responsibilities will include:

  • Lead all technical activities related to SAP systems / solutions (on-premises and on-cloud) and its integration to 3rd party applications.
  • Participate & contribute to developing service specification in line with service provision agreements, including establishing verification of performance against a set of indicators and at intervals agreed with business owners.
  • Analyze impacts to the overall SAP technical solution and system architecture, including 3rd party application integration, and study for optimized solution in line with IS strategic objectives.
  • Ensuring system security & procedure are properly implemented.
  • Identify and conduct improvement studies related to SAP.
  • Maintain technical knowledge on SAP system inhouse.
  • Steer contractors and take technical decisions for optimized SAP solutions / projects.
  • Work closely with the client ERP Business partners to understand business needs, issues, and ideas and develop clear solution roadmap to fit their business needs.
  • Provide technical support for all SAP functional modules implemented and its integration to other 3rd party applications.
  • Coordinate with SAP members (Functional & Technical) and other IS entities s to ensure projects / solution developments are technically sound and delivery / user support is smooth and efficient and fulfil the demands.
  • Participate in Planning systems & support maintenance for business applications so that non-stop, trouble-free operation is assured.
  • Prepare information reports and analysis as required by the (SAP Lead) and supervise the activities of assigned personnel’s and portfolio are meeting the Quality standards.
  • Coordinate the implementation of new SAP projects and ensure the adaptation of such projects to company’s scope, specifications, and priorities.
  • Provide technical support in S/4 HANA project transformation.
  • Provide SAP technical support in digital transformation projects and other IS initiatives in collaboration with other IS teams.
  • Perform technical analysis of complex business requirements and provide recommendation of suitable system solutions.
  • Conduct Proof of Concepts (POC) with new / available tools & technologies to arrive at benchmarks and deliver value-based solution quickly.
  • Defines and orients users on changes related to procedures and best practices.
  • Guides, supervise and motivates subordinates to perform their best potential and remain customer focused on all times.
  • Plan & implement all technical modifications, improvements as well as upgrades to new versions so that system capabilities are strengthened.
  • Participates & contributes to identifying requirements & new opportunities related to SAP platform and based on business process performance into an overall master plan and presents to department management with technical justifications and initial cost estimates for adoption.
  • Assists (SAP Lead) in the selection of specialist consultants as needed and defines their scope of work. Works closely with them to identify and define opportunities for projects.
  • Assists in preparing economic feasibility and comprehensive testing studies to support the financial and technical viability of different SAP modules and provides recommendations as appropriate.
  • Continuous reviews & recommendations related to SAP related Hardware / Software designs, configurations & procedures.
  • Alignment with SAP vendor and/or other vendors of 3rd party applications which are integrated with SAP to address requirements or incidents and ensure SLAs for an effective system development and operations.
  • Takes Health, Safety Environment (HSE) lead in ensuring “safe system of work” and “safe conditions” is in place within area of responsibility.
  • Demonstrate visible commitment to HSE by periodically leading / taking part in risk assessments, audits, HSE meetings, Emergency drills, etc.

Requirements

  • Bachelor's Degree preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.
  • Experience in oil & gas sector is a preference.
  • 8+ years’ hands on experience in following domains and expected minimum proficiency level: SAP ABAP (deep), Basis (medium), SAP Cloud technologies (SAP BTP) and integration with Azure services (medium), PI/PO, APIs / Interface development (medium), DevOps tools / process cycle (medium).
  • Experience with offshore / onshore models and client handling.
  • Experience in integrating SAP with web technologies.
  • Strong knowledge of technical design methodologies.
  • Working knowledge of LINUX / UNIX operating systems.
  • Experience and knowledge about SAP S4/HANA.
  • Fluent English both spoken and written.
  • Ability to communicate across all levels of the organization and work with diverse project teams.
  • Ability to solve complex problems with systematic and structured approach.
  • Demonstrated teamwork, self-management and multi-tasking abilities.
  • Demonstrated a strong work ethic and willing to take the lead on his/her own initiative, meet deadlines, and produce consistent high-quality work.
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