Customer Service Specialist

Catford

£28,000

5x days on site

Two month temporary role

We're looking for several Customer Service temps to support with a project for our client who is one of the leading providers of parking enforcement services. This is a two month Temporary position that could be extended. This is a fantastic opportunity for a Customer Service Officer to join a Customer Service team.

What you’ll be doing…

• Supporting the Customer Service Manager in the processing, maintaining and updating of parking correspondence, calls, permits and notices.
• Ensuring customer enquiries are handled quickly and efficiently
• Advising the public on payment/appeal methods and other issues regarding enforcement action taken on their vehicle.

What you’ll need…

• Ability to work well in a team and independently when necessary
• Excellent communication skills both written and verbal
• Focus on issue resolution and maximising customer satisfaction
• High level of computer literacy in Microsoft Office, including, word excel and outlook
• Effective written and verbal communication skills
• Strong administrative skills