This position is no longer open for applications

Position: Internal IT Technician

Type: Full-time, Permanent

Location: On-site

We are currently assisting an organisation in their search for a proficient Internal IT Technician to join their dynamic team. As an Internal IT Technician, you'll play a pivotal role in providing comprehensive 1st and 2nd line IT support within the organisation. This role offers a unique opportunity to actively contribute to their ongoing digital transformation and cloud migration endeavors, ensuring a good experience for all users.

Key Responsibilities:

• Deliver effective 1st and 2nd line IT support via the helpdesk and direct interactions in a primarily Microsoft environment
• Repairing and maintaining hardware (e.g. printers, laptops, PCs, etc.)
• Collaborate closely with the IT Services Lead and Infrastructure Lead on various 3rd line tasks and projects.
• Leverage your prior experience in 1st and 2nd line support.
• Demonstrate strong troubleshooting skills, adeptly resolving diverse technical issues.
• Exhibit excellent interpersonal skills, fostering positive relationships with individuals from diverse backgrounds.
• Maintain flexibility and a proactive attitude in tackling the range of IT challenges.
• Display meticulous organisational skills, a keen eye for detail, and the ability to work autonomously or within a broader team.
• Hold a valid driving license and possess a vehicle for fulfilling travel obligations linked to the role.

What's Offered:

• Access to modern and advanced IT equipment and facilities to support your tasks.
• Full support from a dedicated, friendly team committed to innovative IT solutions.
• Participation in exciting projects guided by a well-defined digital strategy.
• Opportunities for professional growth, allowing you to contribute innovative ideas and participate in their development.
• Active engagement in streamlining automation processes.
• Comprehensive staff induction and ongoing training, including high-quality CPD opportunities.
• Participation in the Local Government Pension Scheme, featuring the option of a 50/50 contribution.
• Benefit from an employer pension contribution of 17.9%.
• Access to a Confidential Counseling & Wellbeing Support Service.
• Enjoy the security of Life Insurance coverage at three times the annual salary (applicable to pension scheme members).
• Dedicated Wellbeing Inset Day designed to prioritize staff wellness.
• Potential participation in their Employee Referral Scheme.
• Generous annual leave of 27 days, which increases to 31 after completing 5 years of service, complemented by public holidays.

Benefits Include:

• Generous 17.9% company contribution pension plan
• Complimentary parking facility
• Health & wellbeing program
• On-site parking convenience
• Referral initiative
• Sick pay coverage

Work Schedule: Monday to Friday

If you're a motivated IT professional seeking a fulfilling role contributing to transformative education, we encourage you to consider this opportunity and apply. Join them in shaping the digital education landscape for the future.