1st/2nd Line IT Technician (103034) Paignton, England

Salary: GBP30000 - GBP35000 per annum + Pension, Free parking

 

1st/2nd Line IT Support

Paignton | Up to £35,000 (DOE) 

 

We're partnering with a well-established organisation seeking an IT Support Professional to join their growing technology team. This is a broad and hands-on role, providing support across the business while helping to maintain and enhance core systems, infrastructure and end-user technology.

You'll be a key part of the IT function, ensuring colleagues receive a high level of technical support while contributing to ongoing technology projects and improvements.

 

Responsibilities include:

  • Provide 1st and 2nd line support to users across the organisation.
  • Administer and support Microsoft 365, user accounts and endpoint devices.
  • Troubleshoot hardware, software, networking and system-related issues.
  • Assist with the maintenance and improvement of business-critical systems and infrastructure.
  • Support device deployment, configuration and lifecycle management.
  • Work closely with internal stakeholders to deliver an excellent support experience.
  • Maintain security best practices and help ensure systems remain compliant and up to date.
  • Contribute to IT projects, upgrades and continuous improvement initiatives.

Experience Required includes:

  • Previous experience in an IT Support or similar technical support role.
  • Strong working knowledge of Microsoft 365 and Windows environments.
  • Experience supporting users in a busy business environment.
  • Good understanding of networking fundamentals and troubleshooting.
  • Experience managing hardware, software and end-user devices.
  • Strong problem-solving skills and a proactive approach to support.
  • Excellent communication skills with both technical and non-technical users.
  • Experience with SQL would be very advantageous
  • Full UK Drivers License

This is an urgent vacancy so apply now to not miss out!

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