Service Desk Analyst - Up to £30,000

I am currently seeking a Service Desk Analyst to be based fully on-site in the Cheltenham area. The right Service Desk Analyst will be part of a small IT team and will have skills in 1st/2nd line IT Support.

Benefits of Service Desk Analyst Include:

• 25 days holiday
• On-site parking
• Discretionary bonus scheme
• 25 days annual leave plus the option to purchase up to a total of 30 days.
• Paid overtime
• Maternity leave
• Clear progression structure
• Social Events
• Life assurance – 4x annual salary.
• Overtime
• Health benefits

Responsibilities of Service Desk Analyst:

• 1st/2nd line support tickets
• Onboarding & Offboarding
• Hardware Setups
• Incident & request management
• Documentation
• New starter inductions

Essential:

• 2 years experience
• 365 Suite
• Active Directory
• LAN/WAN
• DNS, DHCP

Apply now before missing out on this exciting opportunity!