This position is no longer open for applications

Quality Manager 

Hitchin, Hertfordshire
£40,000 - £45,000 DOE 

We are seeking an experienced Quality Manager to lead quality standards at a busy food manufacturing site. Within the role you will need to take ownership of the Hitchin site and drive quality standards across the operation. This is a key leadership role, ensuring compliance, customer satisfaction, and continuous improvement.

What You’ll Do

• Lead, coach, and develop the onsite QA team (Quality Specialists, Lab Team, Hygiene Team).
• Drive quality culture across the operations department.
• Investigate and manage customer complaints – going beyond emails to find root causes and implement solutions.
• Develop and implement the Quality Management System (QMS).
• Manage internal and external audits (including BRC and customer audits).
• Oversee non-conformance reporting and corrective actions.
• Take ownership of incident investigations and ensure robust follow-up.

What We’re Looking For

• Proven experience in a Quality Management role within food manufacturing.
• Strong knowledge of BRC standards and auditing processes.
• Ability to lead audits independently and confidently.
• Excellent problem-solving and communication skills.
• A hands-on leader who can inspire and develop teams.

Benefits

£40,000 - £45,000

Pension scheme - 5% Employee, 6% Employer

25 Days Holiday + Banks