Location: Brough

Salary: Up to £40K

About the Role

We’re looking for a proactive and technically skilled IT & Business Systems Technician to join our clients growing team. In this exciting role, you will provide day-to-day IT support while also maintaining and optimising their key business systems. You’ll be the go-to person for troubleshooting hardware and software issues, supporting system users, and helping to improve the tools that power our business operations. In addition, you will have a unique opportunity to lead new IT project to support  our clients growth.

Key Responsibilities

• Provide 1st and 2nd line technical support to staff across the organisation
• Install, configure, and maintain desktop and mobile hardware, printers, and other devices
• Manage user accounts, permissions, and security in Microsoft 365 and internal systems
• Support and maintain business-critical applications and cyber essential (e.g. ERP & HR systems)
• Troubleshoot software and integration issues, escalating where necessary
• Work with users to gather feedback and assist in improving system performance and usability
• Assist with IT projects such as system upgrades, migrations, and new software rollouts

What We're Looking For

• Previous experience in a similar IT support or systems role
• Strong knowledge of Windows & Microsoft 365
• Familiarity with business systems (ERP)
• Solid troubleshooting and problem-solving skills
• Ability to work independently and manage multiple priorities
• Excellent communication and interpersonal skills

Why Join Our Client

• Be part of a supportive and forward-thinking team
• Opportunities for career growth and training
• Employee benefits including: Group Life Insurance, Cycle to Work Scheme, EV Scheme and more