Receptionist (A1481009CP) Burlington, Massachusetts

Salary: USD23 - USD23 per hour

Our client, a corporate workplace services/real estate organization in Burlington, MA is seeking a receptionist. This is a 100% onsite position paying $23/hour. Hours are 8:00 AM to 5:00 PM, and the initial assignment is 3+ months with potential to convert to permanent employment. Free onsite parking is available.

Responsibilities:

  • Serve as the first point of contact for visitors, employees, vendors, and callers
  • Provide a polished, professional welcome and exceptional customer service
  • Manage front desk operations, visitor check-in, badges, and guest registration
  • Provide directions, wayfinding, and information about workplace services and amenities
  • Support a workplace of approximately 360 employees
  • Maintain a clean, organized, stocked, and welcoming reception area
  • Answer and direct incoming phone calls and general inquiries
  • Coordinate with facilities, maintenance, custodial, security, and other workplace teams
  • Create and communicate work orders for facility or service needs
  • Assist with meetings, events, transportation arrangements, and workplace initiatives
  • Identify and appropriately escalate security, privacy, safety, or operational concerns
  • Learn and utilize multiple workplace systems and processes

Qualifications:

  • Prior reception, front desk, hospitality, or similar client-facing experience
  • Strong customer service and interpersonal skills
  • Polished, professional presentation and communication style
  • Comfortable working onsite and remaining stationed at the front desk throughout the workday
  • Ability to confidently meet and greet employees and visitors in a busy corporate environment
  • Strong multitasking, organization, and time-management skills
  • Comfortable learning and working within multiple computer systems
  • Proactive approach with strong problem-solving skills
  • Bilingual Spanish skills are a plus
  • CMMS experience is a plus, but not required