Our client, a commercial real estate property management company, is seeking a Tenant Coordinator to join their team in Boston’s Kenmore Square. This 100% onsite, temp-to-perm opportunity will pay $30/hour while temporary, with a permanent salary of $68K-$71K, and offers a Monday-Friday, 9:00 AM-5:00 PM schedule. The ideal candidate will bring at least two years of office experience, strong customer service skills, and an interest in building a career within commercial real estate and property management. Qualified and interested candidates are encouraged to apply today for immediate consideration.

Job Responsibilities

• Serve as a primary point of contact for tenants, responding to questions, requests, and building-related needs in a timely manner.
• Provide high-quality customer service to tenants, outside vendors, and other building contacts.
• Coordinate tenant events, meetings, and neighborhood meetings.
• Process tenant billings, prepare invoices, and distribute rent statements.
• Manage the work order system, ensuring tenant requests are dispatched, resolved, closed, and billed appropriately.
• Prepare correspondence and daily reporting for the property management team.
• Maintain lease files, building records, Certificates of Insurance, contact lists, emergency information, parking assignments, and purchase order logs.
• Assist with oversight of contracted vendors, including cleaning, security, landscaping, snow removal, pest control, and waste management.
• Review, code, and process invoices against the annual property budget.
• Assist with leasing efforts, tenant improvements, and capital projects as needed.
• Support annual Environmental Health & Safety audits and other property management initiatives.
• Perform additional administrative and property support duties as directed by the Property Manager.

Candidate Qualifications

• 2+ years of professional office or administrative experience required.
• Commercial real estate or property management experience is a plus, but not required.
• Strong customer service and relationship-building skills.
• Comfortable answering and responding to phone calls from building tenants.
• Professional communication skills and ability to interact with tenants and outside vendors.
• Proficiency with Microsoft Office.
• Ability to quickly learn new software, work order platforms, and property management systems.
• Strong organizational skills and attention to detail.
• Must be comfortable working 100% onsite in Kenmore Square, Boston.
• Must be genuinely interested in a temp-to-perm opportunity.