Our client, a law firm located in Boston, is seeking a Document Support Specialist for a 3+ month contract assignment. This position begins with a 9:00 AM-5:00 PM training schedule, transitioning to a regular 5:00 PM-12:30 AM evening shift. The role pays $35/hour and is an excellent opportunity for an experienced administrative or document production professional with strong technical and document management skills. Qualified and interested candidates are encouraged to apply today for immediate consideration.

Job Responsibilities

• Provide document production and support services to attorneys, professionals, and staff.
• Respond to and resolve document-related requests and technical issues.
• Create, edit, format, and proof complex documents using advanced word processing tools.
• Convert documents between software platforms and manage PDF editing.
• Perform transcription, document cleanup, and formatting tasks.
• Produce presentations, organizational charts, correspondence, and mail merges.
• Monitor requests to ensure timely completion and user satisfaction.
• Troubleshoot document production issues and implement effective solutions.
• Maintain expertise in company software, procedures, and legal terminology.
• Collaborate with team members to balance workloads and meet deadlines.

Candidate Qualifications

• College degree or equivalent experience.
• 5+ years of administrative, secretarial, or document production experience, preferably in a legal or professional services environment.
• Strong proficiency with Microsoft 365, PDF editing, and document management software.
• Excellent troubleshooting, organizational, and problem-solving skills.
• Strong written and verbal communication skills with exceptional attention to detail.
• Ability to manage multiple priorities, meet deadlines, and work independently.
• Professional, customer-service-oriented approach with the ability to handle confidential information.
• Adaptable, self-motivated, and quick to learn new systems and processes.