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SYR - Deputy WASH & Infra. Head of Department - National

SYR - Deputy WASH & Infra. Head of Department - National (SRH06384) Damascus, Syria

Salary: Transportation, Medical, Communication

About the mission

Solidarités International operates in Syria since 2013 with a very diversified programs portfolio in Hassake & Raqqa (NES), Aleppo and Idlieb (NWS) governorates. To achieve its humanitarian objectives the mission employs 350 staffs and developed meaningful partnerships with international and local NGOs.

In NES, SI is one of the leading agencies in the WASH sector, responding to emergencies, protracted situations and recovery needs. The strategy is complemented with a significant FSL component, addressing market rehabilitations, business development and agriculture.

In NWS, SI operates in Idleb and Nothern-Aleppo with large WASH programs, with a focus in camps settings for IDP populations, and rehabilitation programs, especially after the earthquake. SI also responds to new emergencies, including regular displacements, natural disasters and epidemics.

SI is also heavily involved in humanitarian coordination, both at strategic and technical level with relevant fora and stakeholders, including key donors.

Since regime's change, SI is redefining it operational model as well as well as its geographical scope and programmatic priorities. The organizational set up is being deeply reviewed with a Damascus-based coordination office, the reshaping of the base level structure. Assessments are being carried out in new areas including rural Damascus, South, Aleppo and Hama and new partnerships are being envisioned. This is to ensure relevance and efficiency, maximize impact through secured access and more generally ensuring the mission remains fit for purpose in a quickly evolving environment. And this on-going transformation will be at the core of the new CD responsibilities.

Main Objective
Supports the WASH & Infrastructure Coordinator in developing, implementing, and monitoring SI’s WASH and infrastructure programs, ensuring relevance, technical quality, consistency, and compliance with donor, national, and internal standards. Contributes to strategy, program design, monitoring, reporting, staff capacity building, sectoral capitalization, and coordination at all levels.

Strategy & Planning

Contribute to multi-year strategy development and annual review, ensuring alignment with SI’s global strategy and country priorities.

Support program design in line with institutional logic and WASH sector standards.

Participate in logistical, financial, and HR planning with bases and departments.

Assist in operationalizing the sector strategy in accordance with mission priorities.

Development & Reporting

Participate in needs assessments and supervise technical and methodological quality.

Engage in sectoral coordination platforms and identify technical, academic, and operational partnerships.

Support the Grants & Partnerships Department in defining funding needs, preparing Letters of Intent, and updating requirements.

Assist in preparing, reviewing, and finalizing proposals, reports, and change requests, ensuring integration of technical, programmatic, logistical, HR, and financial aspects.

Contribute to donor representation and communication as delegated.

Program Monitoring & Quality

Ensure program quality, consistency, and integration of cross-cutting issues (environment, climate, protection, public health, market-based approaches).

Support compliance with national, international, donor, and SI standards, including sustainability requirements.

Track project cycles, timelines, and milestones with Field Coordinators.

Work with MEAL to design schedules, evaluations, indicators, and risk mitigation measures; integrate recommendations into adjustments.

Promote accountability, participation, and inclusivity for aid recipients.

Conduct regular field visits to monitor progress and provide technical guidance.

Technical Compliance & Accountability

Support deployment of technical frameworks and procedures across the mission.

Ensure proper use of tools, resources, and accountability processes.

Identify and monitor compliance risks; assist bases in implementing corrective measures.

Capitalization & Skills Building

Develop and implement sectoral/programmatic training plans. Deliver technical training in line with operational needs.

Promote capitalization tools and centralize Country Office procedures, guides, and resources. Collaborate with HQ to adapt and improve tools.

Coordination & Communication

Participate in technical and sectoral coordination platforms. Support regular internal coordination with program teams and Field Coordinators.

Align technical, programmatic, and operational priorities with Field Coordinators. Ensure smooth information flow across bases and with HQ technical units.

Prepare and hand over a comprehensive report before contract end.