Systems Engineer - O365 Specialist (JAV-SYD_KT94393) Sydney, Australia

 

  • Start Date - ASAP!
  • 3 months Contract - Possiblity of extension!

 

         Must Have

  • Minimum of 4+ Years experience in the configuration, maintenance and support of O365.
  • Note: This is a level 2/3 role and not suitable for those with Administrator experience only. 
  • Job scope:
  • Manage and maintains O365 Exchange mailboxes, user accounts, distribution groups and establishes infrastructure mail box constraints and advises on enterprise exchange policies; installs, upgrades, configures, tests, maintains and supports operating system software in a production environment
  • Manage & Maintain On prem Exchange environment
  • Troubleshoot L1 & L2 issues along with follow up with Users
  • Documents changes to the system using change management
  • Deliver consistent proceess for incident and problem escalation along with swift resolution of any issues
  • Callobrate with other IT staff, including, networking, helpdesk teams, to facilitate effective quick resolution to issues
  •   Personal Skills:

    • Resilient and able to face and resolve conflicts.
    • Excellent Customer Service
    • Ability to solve technical problems quickly and clearly to a customer face to face.
    • Ability to communicate effectively in both oral and written form with clients and end-users is compulsory.

     

     

    If interested please respond with a CV addressing the job criteria  and apply below or forward your resume

     

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