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Mobile Integration Engineer

Mobile Integration Engineer (149) Arlington, Virginia

Mobile Integration Engineer

Telework

***US CITIZENSHIP IS REQUIRED***

 

We are looking for an experienced Integration Engineer to work fully remote on a project for the Dept of Energy. You will be responsible for developing the infrastructure within EITS to enable a successful integration between TeleMessage and m365. Once integration is successful, we will be deploying to all Department of Energy mobile devices. This is a great opportunity to be part of a large scale change!

 

Job Description

  • Designs and builds complex information technology and systems infrastructures. 
  • Conducts analysis including planning, designing, and evaluating a variety of complex information technology tools.
  • Handles user requests for system needs and upgrades that are unique or complex and require additional research.
  • Implements various applications of a highly complex nature.
  • Administers and runs complex tests on operating system and related software.
  • Schedules, performs, and monitors system backups and, when necessary, performs data recoveries.
  • Performs root cause analysis and diagnostics on the more unique or complex production systems.
  • Identifies opportunities for process improvements and works with team members to implement efficiencies. 
  • Actively engaged in the planning and designing of new platforms and integrating new technologies into existing infrastructure. Evaluates new technologies and releases.
  • Conducts cost analysis of proposed new/upgraded platforms and technologies.
  • Effectively creates and maintains relevant systems documentation and user guides.
  • Acts as a mentor to junior team members by providing guidance and expertise on troubleshooting unique or complex problems.
  • Applies scripting methodologies to automate related tasks.

 

Minimum Qualifications

  • Bachelor’s Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master’s Degree preferred.
  • 7-10 years of experience in information technology, systems administration or other IT related field.

 

Other Job Specific Skills

  • Advanced knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
  • Applies standard methodology, techniques, procedures and criteria.
  • Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems.
  • Mobile development and system infrastructure skills are needed.
  • Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
  • Exceptional customer service skills.
  • Prior experience with TeleMessage App is a plus.

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