This position is suitable for candidates at Assistant Manager / Manager level, and also open to strong Senior Executive candidates who are ready to step up.

Key Responsibilities

• Oversee daily operations of the online store, including product listings, pricing, and promotional activities
• Support online merchandising to align with seasonal campaigns and product launches
• Monitor performance metrics (traffic, sales, conversion) and identify improvement opportunities
• Assist in executing digital marketing initiatives (e.g. social media, paid media, CRM campaigns)
• Coordinate with internal teams to ensure smooth website operations and customer journey
• Maintain website content to ensure it is accurate, up-to-date, and visually engaging
• Track campaign performance and prepare reports with practical insights
• Stay informed of fashion trends and competitor activities
• Support order flow and customer experience where required

Key Requirements

• 5 years of experience in eCommerce or online retail
• Exposure to fashion / retail / lifestyle sector is advantageous
• Hands-on experience with e-commerce platforms and analytics tools (e.g. Google Analytics)
• Detail-oriented and organised, with a proactive approach to work
• Good communication skills and ability to collaborate across teams
• Fluent in English and Chinese