Senior Information Services Manager (103002) Ferndown, England

Salary: GBP36000 - GBP42000 per annum + 24+bank, wellbeing, + more!

Senior Information Services Manager - Dorset (on-site) - £36,000-£42,000

 

We’re looking for a Senior Information Services Manager to lead the delivery and development of IT services across a multi-site organisation.

This is a hands-on leadership role where you’ll be responsible for keeping systems running smoothly, improving how services are delivered, and supporting a small IT team. You’ll also play a key part in shaping how technology is used longer term, from infrastructure and security through to end-user support.

 

What You’ll Be Doing

  • Overseeing the day-to-day running of IT systems across multiple sites,
  • Managing infrastructure including networks, servers, devices, and cloud platforms
  • Leading on system upgrades, migrations and wider technical projects
  • Taking ownership of IT security, data protection and disaster recovery planning
  • Managing and improving service desk processes, including ticketing and workflows
  • Working with third-party suppliers and managing contracts and performance
  • Supporting and mentoring a small T team, helping develop skills and capability
  • Working closely with stakeholders to identify improvements and support business needs

 

What We’re Looking For

  • Strong background in a senior ICT / infrastructure role
  • Solid knowledge of Microsoft technologies (Azure, Microsoft 365, Windows Server, Intune)
  • Good networking knowledge (firewalls, switches, VLANs, VPNs, DNS, DHCP
  • Experience managing service management tools (e.g. Jira Service Management or similar)
  • Understanding of IT security, data protection and compliance
  • Comfortable managing projects and balancing multiple priorities
  • Strong communication skills – able to deal with both technical and non-technical people

 

Nice to Have

  • Experience working across multiple sites or in a similar environment
  • Exposure to MIS platforms
  • Scripting or automation skills (e.g. PowerShell)
  • Experience within education environment