Technical Consultant – Unified Comms & Connectivity – Theale, Berkshire – up to £50k doe

We are seeking a solutions-focused Technical Consultant with solid experience in Unified Communications, VoIP, and networking? Want to work with leading technology partners and take a key role in both pre-sales and post-sales activity?

A specialist distributor in IP-based communications and connectivity solutions is growing fast and looking to add a talented Technical Consultant to their team. If you thrive in a hands-on, customer-facing role and enjoy blending technical problem-solving with commercial awareness then please apply.

Responsibilities for the Technical Consultant:

• Pre-sales support, working closely with the sales team to deliver solution designs, demos and technical insight for resellers, MSPs and integrators.
• Dealing with post implementation 2nd-line support resolving issues across UC systems, firewalls, switching, Wi-Fi, and broadband connectivity.
• Deliver structured internal and partner training, lead webinars and contribute to open days and trade events.
• Maintain strong relationships with vendors, stay on top of evolving tech portfolios, and support product lifecycle management.
• Create technical documentation, knowledge base articles and support materials.

Experience of the Technical Consultant:

• Strong technical background in VoIP, SIP, UC platforms, IP-PBX, DECT, and networking fundamentals.
• The ability to confidently deliver presentations, demos and training sessions both in person and online.
• Knowledge of DSL, VPNs, firewalls, VLANs, and switches.
• A background in supporting resellers, MSPs, or telecoms environments is highly desirable.
• A valid UK driving licence and unrestricted right to work in the UK.

If you are interested in this role or looking for something similar, please contact Alex MacDermott directly.