IT Services Manager – Gloucester (on-site) - £45k-£50k

We’re looking for an experienced IT Services Manager to take ownership of IT across a busy, multi-user environment.

This is a hands-on role where you’ll be responsible for keeping systems running day to day, while also shaping the longer-term direction of technology. You’ll be leading a small team, managing infrastructure and suppliers, and working closely with senior stakeholders to make sure systems are secure, reliable, and fit for purpose.

What You’ll Be Doing

• Leading and managing the IT support function, including line management and development of staff
• Overseeing the day-to-day running of networks, servers, devices and cloud systems
• Managing Microsoft 365, including user accounts, security and service configuration
• Monitoring performance, troubleshooting issues, and ensuring systems remain stable and secure
• Taking ownership of cyber security, backups and disaster recovery planning
• Acting as the main point of contact for third-party suppliers and service providers
• Managing ICT budgets, procurement, and contracts
• Supporting and delivering IT projects from planning through to implementation
• Working with senior stakeholders to develop a clear, forward-looking IT strategy

What We’re Looking For

• Previous experience within the education sector
• Strong technical background across networks, servers and cloud platforms
• Solid experience with Microsoft 365 and associated technologies
• Good understanding of cyber security and data protection
• Experience managing suppliers, budgets and projects
• Confident leading a team and working with non-technical stakeholders
• Organised, proactive and able to prioritise effectively

Benefits for the IT Services Manager

• 5% pension contribution
• Enhanced Maternity and Paternity leave
• Enhanced sick pay scheme
• Up to 20 days holiday plus bank holiday
• Continuous professional development schemes