Service Desk Technician - Cheltenham (need to drive) - Up to £30,000

I am seeking a Service Desk Technician to be based on-site in the Cheltenham, supporting a couple of sites in the area. As the succesful Service Desk Technician, you will be part of an established IT team, supporting internal users, either face to face, through the phone or email.

Benefits of Service Desk Analyst Include:

• 25 days holiday
• On-site parking
• Discretionary bonus scheme
• 25 days annual leave + bank holiday, with the option to purchase further days.
• Discount Scheme
• Clear progression structure
• Social Events
• Life assurance – 4x annual salary.
• Overtime
• Health benefits

Responsibilities of Service Desk Analyst:

• 1st/2nd line support tickets
• Onboarding & Offboarding users
• Hardware setups & repair
• Incident & request management
• Documentation
• New starter inductions

Essential:

• 2 years experience on a service desk
• M365 Suite
• Active Directory
• Hardware troubleshooting and repair
• LAN/WAN
• DNS, DHCP

Apply now before missing out on this exciting opportunity!