Visualfiles Support Analyst – Fully remote - Salary - £30-£40k + benefits inc bonus

We’re looking for a technically skilled, solutions-focused Visualfiles Support Analyst to join a growing IT team in a well-established professional services environment. This is a varied and hands-on role, blending business systems development with day-to-day IT support, and offering the chance to make a real impact on how the organisation works.

Benefits for the Visualfiles Support Analyst:

• 25 days holiday plus bank holiday rising over time
• Enhanced pension
• Bonus scheme
• Cycle to work scheme
• Eye test and flu jabs
• Death in service
• Sickness benefit allowance
• Discount scheme
• Bupa health scheme

The role of the Visualfiles Support Analyst:

• Supporting their Visualfiles system, developing, maintaining, and optimising workflows and automation within.
• Creating and managing reports and dashboards using tools such as Power BI, SQL, and Excel.
• Providing day-to-day IT support across hardware, software, and applications.
• Managing integrations with third-party tools and platforms.
• Working closely with colleagues to identify opportunities for process improvement and implement solutions.

What we’re looking for:

• Hands-on experience in supporting and developing Lexis Visualfiles.
• Experience within professional services
• Experience with Power BI and Excel for reporting and analysis.
• Confident diagnosing and resolving system or integration issues.
• Excellent communication skills, able to explain technical concepts clearly to non-technical users.
• Experience providing IT support in person, over the phone, and via email.
• Highly organised, self-motivated, and comfortable managing multiple priorities.

If you are interested in this role or looking for something similar, please contact Alex directly on alexm@hunterselection.co.uk