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Position; European IT Manager

Location; Greater Reading

Salary; £50-£60k

About the role;

Our client is looking for self-motivated professional who thrives in dynamic environments. Joining the team means you will work in a high performing global company where employees collaborate and strive to deliver the ultimate experience for the customers.

Responsibilities;

• Manage the day to day operations of the IT Systems, Infrastructure and IT Team relating to the European business, including both main and regional facilities
• Lead & ensure compliance with the Global Cyber Security policies for the European organization
• Identify and produce new IT Policies or Procedures where required
• Assist with the resolution of security incidents in-line with documented Incident Response procedures and update where necessary
• Maximise availability of computer systems and networks throughout the European Organization
• Assist with the technical Microsoft Outlook 365, Active Directory and SharePoint Administration within the European Business
• Manage, plan and implement IT projects and act as the technical liaison for other departmental projects
• Drive continuous improvement of systems, policies and processes for the European IT organisation
• Oversee and drive the use of the IT Ticket System
• Maintain relationships and negotiate with external IT suppliers and service vendors
• Keep abreast of technology developments and attend relevant training and seminars
• Assess and advise of opportunities for technology improvements that would increase business efficiency or reduce costs
• Help control IT costs and improve efficiency of IT systems within Europe.
• Recruitment, management, training and motivation of IT staff within Europe
• Produce and collate reports for upper management as required
• Arrange, attend and contribute to monthly management and team meetings
• Manage the European Disaster Recovery plans and perform tests to ensure readiness and effectiveness
• Ensure continuity of mission critical systems and data via Backup processes and other methods
• Manage, update and review the Risk Governance process for the European business and implement appropriate controls
• Performing structured training for end users
• Ensure that all regional documentation and procedures are included in systems and are adhered to
• Deputise for the Global IT Manager where required
• Some national and international travel required

Essential experience;

• Strong communicator. Able to clearly and effectively interact with all levels of the business
• Excellent technical knowledge and fault-finding skills. Able to improvise and overcome unexpected problems where they occur.
• Organised, self-starter capable of operating with minimal supervision
• Customer service driven. Focused on providing the best support experience for internal customers
• 8 years’ experience in an IT role with 2 years in a management position
• Project management/Change implementation skills a benefit
• Keen interest in IT industry and new technology developments

Key words;

INDIT