IT Manager (AW000157) Reading, England

Salary: GBP50000 - GBP60000 per annum

Position; European IT Manager

Location; Greater Reading

Salary; £50-£60k


About the role;


Our client is looking for self-motivated professional who thrives in dynamic environments. Joining the team means you will work in a high performing global company where employees collaborate and strive to deliver the ultimate experience for the customers.



  • Manage the day to day operations of the IT Systems, Infrastructure and IT Team relating to the European business, including both main and regional facilities
  • Lead & ensure compliance with the Global Cyber Security policies for the European organization
  • Identify and produce new IT Policies or Procedures where required
  • Assist with the resolution of security incidents in-line with documented Incident Response procedures and update where necessary
  • Maximise availability of computer systems and networks throughout the European Organization
  • Assist with the technical Microsoft Outlook 365, Active Directory and SharePoint Administration within the European Business
  • Manage, plan and implement IT projects and act as the technical liaison for other departmental projects
  • Drive continuous improvement of systems, policies and processes for the European IT organisation
  • Oversee and drive the use of the IT Ticket System
  • Maintain relationships and negotiate with external IT suppliers and service vendors
  • Keep abreast of technology developments and attend relevant training and seminars
  • Assess and advise of opportunities for technology improvements that would increase business efficiency or reduce costs
  • Help control IT costs and improve efficiency of IT systems within Europe.
  • Recruitment, management, training and motivation of IT staff within Europe
  • Produce and collate reports for upper management as required
  • Arrange, attend and contribute to monthly management and team meetings
  • Manage the European Disaster Recovery plans and perform tests to ensure readiness and effectiveness
  • Ensure continuity of mission critical systems and data via Backup processes and other methods
  • Manage, update and review the Risk Governance process for the European business and implement appropriate controls
  • Performing structured training for end users
  • Ensure that all regional documentation and procedures are included in systems and are adhered to
  • Deputise for the Global IT Manager where required
  • Some national and international travel required


Essential experience;

  • Strong communicator. Able to clearly and effectively interact with all levels of the business
  • Excellent technical knowledge and fault-finding skills. Able to improvise and overcome unexpected problems where they occur.
  • Organised, self-starter capable of operating with minimal supervision
  • Customer service driven. Focused on providing the best support experience for internal customers
  • 8 years’ experience in an IT role with 2 years in a management position
  • Project management/Change implementation skills a benefit
  • Keen interest in IT industry and new technology developments


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