This position is no longer open for applications

IT Engineer

IT Engineer (AW000290) Slough, England

Salary: GBP25000 - GBP30000 per annum

IT Engineer


£25k - £30k

Benefits: A very autonomous relaxed environment whilst still providing you with support whenever you need it, Potential to Apply for Microsoft Training Vouchers after a Year

  • working with a friendly bunch of people who are passionate about IT but also providing a fantastic service! We are passionate about investing in the education of pupils
  • SAGE Employee Benefits.
  • 2 years death in salary
  • 3% pension contribution
  • Sage benefits scheme (discounts)
  • MS Vouchers 3 month after probation – progression plan
  • 25 days holiday, 5 days for Xmas and get it all off. BH just given. Holiday at holiday


Our client is looking for a Support Technician based on a client site to work as part of our managed service team. looking for an based on a client site to work as part of our managed service team.

Your responsibilities will include:

  • Under the guidance of the Network Manager: provide specialist ICT support that ensures the school establishes and maintains high quality learning facilities.
  • Take a lead role supporting multiple remote sites personally, working solo.
  • Connect-up and check hardware for normal operation.
  • Set-up a suitable desktop environment for users of a standalone or networked PC.
  • Install all software applications as required.
  • Perform set-up and checking of networked PC's.
  • Perform maintenance task for user accounts.
  • Use simple utilities to change information on the intranet.
  • Provide a good level of technical expertise to all assigned customer networks,
  • To use our ticket-based system to manage and resolve problems.
  • To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager.
  • Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager.
  • To do complete our regular checks on our client systems.


  • Experience in a helpdesk or support environment.
  • Microsoft Server Skills are desirable.
  • Professional and polished communication skills.
  • Experience in the education sector is desirable but not essential.
  • Must have a clean and valid DBS disclosure.
  • Keen desire to learn and expand on your existing knowledge/ skills.