This position is no longer open for applications

IT Engineer

Slough

£25k - £30k

Benefits: A very autonomous relaxed environment whilst still providing you with support whenever you need it, Potential to Apply for Microsoft Training Vouchers after a Year

• working with a friendly bunch of people who are passionate about IT but also providing a fantastic service! We are passionate about investing in the education of pupils
• SAGE Employee Benefits.
• 2 years death in salary
• 3% pension contribution
• Sage benefits scheme (discounts)
• MS Vouchers 3 month after probation – progression plan
• 25 days holiday, 5 days for Xmas and get it all off. BH just given. Holiday at holiday

Our client is looking for a Support Technician based on a client site to work as part of our managed service team. looking for an based on a client site to work as part of our managed service team.

Your responsibilities will include:

• Under the guidance of the Network Manager: provide specialist ICT support that ensures the school establishes and maintains high quality learning facilities.
• Take a lead role supporting multiple remote sites personally, working solo.
• Connect-up and check hardware for normal operation.
• Set-up a suitable desktop environment for users of a standalone or networked PC.
• Install all software applications as required.
• Perform set-up and checking of networked PC's.
• Perform maintenance task for user accounts.
• Use simple utilities to change information on the intranet.
• Provide a good level of technical expertise to all assigned customer networks,
• To use our ticket-based system to manage and resolve problems.
• To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager.
• Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager.
• To do complete our regular checks on our client systems.

Requirements

• Experience in a helpdesk or support environment.
• Microsoft Server Skills are desirable.
• Professional and polished communication skills.
• Experience in the education sector is desirable but not essential.
• Must have a clean and valid DBS disclosure.
• Keen desire to learn and expand on your existing knowledge/ skills.

INDIT