Role: 3^rd Line IT Support Engineer

Location: Witney (4 days) Henley (1)

Salary: £45,000 - £55,000

‍Profile

A growing organisation based in Witney are looking to add a 3^rd Line IT Systems Support Engineer to their team.

The ideal candidate will have experience of working in a 3^rd Line IT Engineer line role and have strong communication skills.

Having experience of working on a variety of projects will be a massive plus for this position.

It is essential that you have a driving license for this position as occasionally you will need to also support their Henley office 1 day a week.

Key Responsibilities

• To be an effective point of contact for Internal IT, resolving issues, escalating internally, or referring to 3rd parties as appropriate
• Experience with Cloud environment such as Microsoft Cloud and Azure
• Excellent interpersonal skills and verbal communication needed for this support position
• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Liaise with senior IT team members to escalate any issues or reoccurring problems or concerns within the IT areas
• To contribute to the development & implementation of IT plans to enable it to support the growth of the business, whilst improving the efficiency and effectiveness of hardware, software, and systems
• Identify areas where improvements can be made in the IT service, and suggest enhancements to the joint Head of IT

Technical Skills

• Active Directory
• Microsoft Office 365 support & administration
• Sharepoint
• Experience of Intune
• An understanding of laptop imaging & device build processes
• Experience of Backup Software & maintenance procedures

This is a great opportunity for a candidate to move into a more senior position and shoulder more responsibility.

If this position is of interest, then please apply ASAP.

 INDIT