This position is no longer open for applications

Role – Interim IT Manager

Location – Oxford

Day rate – £17.50 – £20.99

Duration – 8 months

Network Infrastructure & Security

Delivery of a Department IT network that is fast, efficient, reliable, and protected from reasonable risks:

• Plan and lead improvement projects to network services to ensure that these services can support current and future demands placed on it.
• Ensure that all Department firewall security policies satisfy current Department and University security needs. Ensure that the firewalls are capable of Department workloads and keep an active review on developments in best practice and new threats.
• Ensure all Department devices are up to date with effective protections and monitor the appropriateness of current malware and virus-related policies. As well as removal of such threats, monitor and make efforts to reduce the level of infections keeping abreast of external developments and recommendations, particularly those that are published by the University OxCert team. Including attending University security briefings. Through pen testing and other methodologies, identify and resolve security issues in Department IT systems.
• Develop, maintain, and ensure that the Department’s InfoSec policy is applied throughout all areas of the Department. Where policy needs reviewing according to new and developing areas of threat and best practises, identify changes, and prepare policy for approval.

Services Infrastructure and Support

Take the lead role in the design, procurement, selection, installation and configuration of Department and research project IT infrastructure and systems to support the services required by the Department and research projects, with appropriate security, resilience, and backup. This includes, but not exclusively:

• Identify business and user requirements, including opportunities for new or enhanced services. And research the most cost-effective solutions that fit the needs of the service whilst balancing the capital cost of implementation with recurrent support or utilisation costs.
• Act as a lead in the development and deployment of automated systems for the
  management, maintenance, and enhancement of IT infrastructure and services including writing scripts, where appropriate.
• Assess new technologies and services and their use in the context of Department
• Identify key trends, looking both toward the university and the wider world to direct
  the development of systems

Planning and Management

• Working with other stakeholders in the Department to understand available resources and requirements. Identify, evaluate, lead, and deliver projects from start to finish working with a variety of different end users.
• Work with and encourage collaborative working with IT staff within Social Science Division and the wider collegiate university to deliver shared projects, and to ensure that economies of scale are utilised where appropriate.
• Identify external trends, and their respective applications to create and present IT strategy and objectives to actively create and maintain plans for future Department infrastructure and services within the Department.
• Purchase services and hardware on behalf of the Department within budgetary constraints. Make recommendations and, in collaboration with Finance, draft the IT budget. Identify financial efficiency savings relating to IT for the Department and research projects.
• Work to plan projects, and budgets, ensuring that services are delivered on time and within budget.
• Develop and maintain relationships with suppliers to ensure best cost efficiency for the Department.
• Be an active member of the Department’s IT committee which is responsible for ensuring appropriate governance and prioritisation of IT activities and projects. Deputise as chair when required for committee meetings.

Service desk and hardware support 

Essential selection criteria

• Significant experience in an IT System Administrator role.
• Broad experience administering a network with an understanding of modern best practice regards configuration and security management.
• Sound working knowledge of all Microsoft Server operating systems (Server and Desktop).
• Experience administrating Linux (Ubuntu) and MySQL-based applications.
• Administrative experience of a Hyper-V (or equivalent) virtualised server environment.
• Experience with Palo Alto (or similar) Firewall configurations.
• Experience in maintaining resilient and secure web services (e.g., SSL certification).
• Excellent understanding and knowledge of Active Directory, DNS, SQL, DHCP, Radius (NPS) and Group Policy administration.
• Excellent understanding and knowledge of PowerShell.
• Experience running a company-wide software patching / update utility

INDIT