This position is no longer open for applications

IT Network Manager

£30-£35K

Oxford

Key job purpose

The Network Manager has overall management and operational responsibility for the school’s IT network systems.

 Areas of responsibility Desktop & Application and Support:

• Performing advanced diagnosis procedures on problems related to hardware. Peripherals and applications.
• Following instructions to efficiently and effectively install and upgrade client/server applications.
• Identifying and installing relevant and essential software patches.
• Identifying and giving appropriate advice on compatibility of applications with existing systems, based on user requirements.
• Giving appropriate level of advice on compatibility of hardware and OS.

Server & Network Support:

• Designing and installing network infrastructure to meet the needs of supported schools.
• Managing, installing, and setting basic configuration options for equipment such as switches, bridges, routers, and wireless access points.
• Installing additional servers and upgrading the network operating system.
• Set up firewalls and maintain internet filter systems.
• Manage remote access to the school’s intranet and network services.
• Installing software and trouble-shooting installation problems.
• Maintaining hardware and software on the server.
• Managing network access rights.
• Establishing and monitoring appropriate systems logs.

Configuration & Installation:

• Designing and applying processes that are relevant to the school environment and report on the effectiveness and impact of the processes.
• Design, implement and monitor the school procedures on receiving and testing ICT equipment.
• Managing the collection of appropriate access to, and storage of data. Website Management.

Line manage the IT Network Technician to:

• Create, develop, and manage content for the school’s web presence.
• Maintain a consistent look and feel throughout all web properties.
• Maintain and develop the master content calendar for all web properties.
• Keep current with emerging web technologies.
• Assure all web-based information is archived for future needs and reference.
• Track and report on all site metrics.
• Liaise with website design team to resolve any website problems.
• Be available to upload content remotely.

Continuity, Maintenance & Security:

• Maintain and regularly review whole-school system contingency plans.
• Developing and implementing a maintenance schedule.
• Identifying failing systems and suggesting solutions.
• Designing and implementing the school backup and virus protection.
• Ensuring school policy on staff and pupil access to data and files is implemented.
• Implement, appropriate security systems to protect hardware, data, and confidential information.

Support Request Management:

• Interpreting detailed diagnostic information.
• Prioritising the resolution of problems and determining whether external support is required.
• Producing and analysing separate incident and problem reports for management purposes.
• Producing reports from support logs to provide basic management information on the volume and nature of requests.
• Analysing the support logs to produce management reports and help plan future support service developments.
• Allocating tasks between support staff in line with service demands.
• Advising leadership team on area of CPD, based on support log analysis.
• Creating and maintaining e-mail and MIS accounts including liaising with Google Support.

Internal Support & Arrangements:

• Assisting and recommending to the school managers internal and external support arrangements and contracts required to deliver an effective ICT service in the school.
• Report and monitor progress against agreed service levels (both internal and external).
• Collating data to inform a review process of the standards achieved by internal support staff.

Strategy & Planning:

• Identifying software, hardware and working practices to enable the development of ICT to support improvements in teaching and learning.
• Planning and implementing changes to elements of the ICT service.

Budget & People Management:

• Supporting the effective implementation of the school’s financial and accounting procedures.
• Management of the annual IT budget.
• Carrying out the effective supervision of the IT Network Technician.

INDIT