IT Network Manager (AW000235) Oxford, England

Salary: GBP30000 - GBP35000 per annum

IT Network Manager




Key job purpose

The Network Manager has overall management and operational responsibility for the school’s IT network systems.


 Areas of responsibility Desktop & Application and Support:

  • Performing advanced diagnosis procedures on problems related to hardware. Peripherals and applications.
  • Following instructions to efficiently and effectively install and upgrade client/server applications.
  • Identifying and installing relevant and essential software patches.
  • Identifying and giving appropriate advice on compatibility of applications with existing systems, based on user requirements.
  • Giving appropriate level of advice on compatibility of hardware and OS.


Server & Network Support:

  • Designing and installing network infrastructure to meet the needs of supported schools.
  • Managing, installing, and setting basic configuration options for equipment such as switches, bridges, routers, and wireless access points.
  • Installing additional servers and upgrading the network operating system.
  • Set up firewalls and maintain internet filter systems.
  • Manage remote access to the school’s intranet and network services.
  • Installing software and trouble-shooting installation problems.
  • Maintaining hardware and software on the server.
  • Managing network access rights.
  • Establishing and monitoring appropriate systems logs.


Configuration & Installation:

  • Designing and applying processes that are relevant to the school environment and report on the effectiveness and impact of the processes.
  • Design, implement and monitor the school procedures on receiving and testing ICT equipment.
  • Managing the collection of appropriate access to, and storage of data. Website Management.


Line manage the IT Network Technician to:

  • Create, develop, and manage content for the school’s web presence.
  • Maintain a consistent look and feel throughout all web properties.
  • Maintain and develop the master content calendar for all web properties.
  • Keep current with emerging web technologies.
  • Assure all web-based information is archived for future needs and reference.
  • Track and report on all site metrics.
  • Liaise with website design team to resolve any website problems.
  • Be available to upload content remotely.


Continuity, Maintenance & Security:

  • Maintain and regularly review whole-school system contingency plans.
  • Developing and implementing a maintenance schedule.
  • Identifying failing systems and suggesting solutions.
  • Designing and implementing the school backup and virus protection.
  • Ensuring school policy on staff and pupil access to data and files is implemented.
  • Implement, appropriate security systems to protect hardware, data, and confidential information.


Support Request Management:

  • Interpreting detailed diagnostic information.
  • Prioritising the resolution of problems and determining whether external support is required.
  • Producing and analysing separate incident and problem reports for management purposes.
  • Producing reports from support logs to provide basic management information on the volume and nature of requests.
  • Analysing the support logs to produce management reports and help plan future support service developments.
  • Allocating tasks between support staff in line with service demands.
  • Advising leadership team on area of CPD, based on support log analysis.
  • Creating and maintaining e-mail and MIS accounts including liaising with Google Support.


Internal Support & Arrangements:

  • Assisting and recommending to the school managers internal and external support arrangements and contracts required to deliver an effective ICT service in the school.
  • Report and monitor progress against agreed service levels (both internal and external).
  • Collating data to inform a review process of the standards achieved by internal support staff.


Strategy & Planning:

  • Identifying software, hardware and working practices to enable the development of ICT to support improvements in teaching and learning.
  • Planning and implementing changes to elements of the ICT service.


Budget & People Management:

  • Supporting the effective implementation of the school’s financial and accounting procedures.
  • Management of the annual IT budget.
  • Carrying out the effective supervision of the IT Network Technician.