CRM Architect (BBBH5007) Clayton, Melbourne, Australia
CRM Architect
Newly created role
Global business group, strong Digital Acceleration Journey
Unique career opportunity
- Shape the future direction of CRM capabilities
- Develop meaningful engagement with business leaders
- Translate business requirements into technical solutions and help drive new capabilities throughout the business
- Solve business challenges through applying modern ways of working and architecture frameworks
- A great opportunity to lead the business on the journey of identifying the best approach to implement and deliver new CRM capabilities
Apply your skills and experience
- Demonstrate a pragmatic approach to CRM solutions
- Review and document current state CRM architectures
- Propose, plan, design the architecture and deliver new CRM solutions
- Work alongside a team of high performing architects, shaping new ways of working
- Gather, analyse and interpret information from the business to understand business processes, pain points, business needs and customer experience to deliver CRM based technical solutions that leverage the most out of the platforms
- Apply experience that you have built with sophisticated and complex business environments
- Ability to drive results and deliver outcomes with a practical mindset
The spirit of the organisation
- Join at team of ‘awesome human beings’
- Be inspired by empowerment
- An organisation with longevity and its foundations in the Australian and New Zealand market
- Ready to take on the world in its specialised markets
- Caring for its people, consumers and customers
- An organisation that values diversity at all levels
- A passion for innovation