Student Recruitment Advisor Lahore, Pakistan
About the role
The Student Recruitment Advisor (SRA) is responsible for pipeline management and advising prospective students of their future study options. They will report directly to the Regional Team Leaders, providing critical pipeline reporting, student and stakeholder engagement, and managing various referrals and inquiries.
To be successful, the SRA will have demonstrated experience to handle objections and overturn them via superior negotiation skills and closing techniques. The ability to communicate confidently, build rapport and be mindful of culturally sensitive situations and environments.
The role requires an energetic and ambitious team player, resilient and detail orientated with a pragmatic approach to business KPI’s and a high level of accountability to identify opportunities and take the initiative.
The SRA will combine a demonstrated knowledge and experience operating within the international education environment utilizing multiple channels.
Key Result Areas:
- Pipeline management.
- Build rapport and viable networks with potential students and parents.
- Manage student-related enquiries aligned with service level agreements.
- Provide general enrolment advice, emotional support and technical assistance.
- Manage and maintain data integrity of student management system.
- Works with key stakeholders to set and achieve service levels.
- Works closely together with the Navitas In-Country teams to ensure optimal coverage of the market.
- Understands and uses the lead management policy (including CRM usage) as the guideline to contact and communicate with leads and opportunities.
The person we seek will ideally have the following:
- Intimate understanding of student enrolment requirements, processes and procedures.
- Excellent interpersonal and written/verbal communication skills – English a must, and the following languages will be beneficial in order of preference; Urdu & Punjabi.
- Has successfully worked in a KPI driven environment achieving sales targets.
- Ability to build rapport with students and parents with a personable approach.
- Previous experience within a customer service focused role.
- Excellent attention to detail due to specific course/visa requirements.
- Demonstrated teamwork capabilities and confidence in working autonomously.
- Legal right to work in Pakistan.
- Bachelor’s Degree or equivalent required.
- Competent MS skills with the ability to grasp new systems easily and quickly.
Desirable:
- Experience within the education sector and/or experience with international education as a student.
What We Offer
Navitas is an equal opportunity employer committed to fostering an inclusive, accessible environment, where all employees feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our students and communities in which we live and serve.
About Navitas
Navitas is a leading global education provider that has helped generations of learners transform their lives through education. We create life-changing opportunities to learn by delivering an extensive range of educational services to over 70,000 aspirational students across our global network each year.
Diversity and Inclusion
Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients.
We encourage applications from candidates with disabilities, of all ages and genders and diverse community groups.
How to apply
Please apply online by submitting your CV and Cover Letter.
Applications close on 28th October 2022. However, we reserve the right to progress or confirm applicants prior to close date. Applications received after the close date may be considered pending the recruitment process.
Extra information
For further information or to view other opportunities, please visit navitas.com/careers
Successful candidates will require full working rights in Pakistan.
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