Responsibilities:

• Research, assess and analyze market to source new sales leads.
• Prospect, cold calling and make formal presentations of company pricing, products, and promotions to major coffee customers to gain or expand new business.
• Arrange offering samples, enter sales contracts.
• Formulate and implement sales and marketing strategies.
• Manage inventory and track product quality to coordinate sales.
• Build and maintain relationships with clients and prospects.
• Gather market intelligence and stay current with developments and regulations.
• Reach out to B2B customers to generate leads, generate revenues by attracting new customers.
• Achieve agreed upon sales targets and outcomes within schedule.
• Prepare personalized sales proposals that identify the specific level of partnership with new customers.
• Host coffee tastings with potential new consumers, where applicable lead negotiations that balance best results for both clients and sales goals.
• Provide support to new customers, as needed, through training and other consultation activities.
• Maintain a deep understanding of our products, practices, and brand values while engaging with others.
• Develop and implement commercial strategies to grow the business and to increase the client base.
• Establish a trusted advisor relationship that works to ensure customer’s overall satisfaction with our products, handle and resolve customer complaints and disputes.
• Follow-up on customer quotations to close deals.
• Process sales orders and follow up on shipment.
• Provide feedback information to management from what customers are saying or requesting with HR Manager.
• Forecast annual, quarterly, and monthly sales revenue.
• Prepare weekly and monthly sales reports and presentations giving figures on sales and attend weekly sales meeting.
• Identify and report sales opportunities by analyzing market.
• Monitor competitor activity within the marketplace.
• May be requested to perform different or additional duties as assigned.

Skills:

• Excellent in sales strategies and tactics
• Excellent written and verbal communication skills, with a high degree of competency in communication via calls
• Strong interpersonal skills and cultural awareness
• Well organized with innovative problem-solving skills
• Focused, reliable, and able to adhere to deadlines
• Goal-oriented
  Positive and enthusiastic attitude
• Results orientated, with desire and tenacity to optimize performance
• Negotiation skills
• Superior analytical and financial skills
• Excellent presentation skills
• Superb customer service skills
• Ability to communicate clearly, directly, succinctly, and honestly in all business-related communications
• Strong initiative, motivation, and self-management skills
• Able to multi-task
• Proficient in computer skills
• Fluent English
• Flexible to work long hours, nights, or weekends
• Willing to travel on short notice worldwide

Knowledge:

• Market analysis
• Selling techniques /Customer knowledge
• Budgeting and finance

Education & Experience:

• Bachelor’s Degree in Business Administration, Marketing, or similar field
• 3-5 years’ experience (5-7 ideally) in B2B sales
• Knowledge of specialty coffee (specifically roasting and/or sensory analysis)
• Minimum 5 years’ relevant experience in all aspects of Coffee Industry
• Sales Professional Certificate
• Green Coffee Beans Sales Experience