Service Consultant /Technician – Fire & Explosion Protection (2022EXC04SP025) United Arab Emirates

Salary: AED15000 - AED20000 per month + Bonus

The ideal candidate has to perform 2 main roles:

  • Field Service Engineer; commissioning and servicing Explosion Protection equipment at customer sites across the MENA region
  • Filling Station Operative; running the in-house gas filling station and preparing equipment (pressurised gas cylinders and associated connecting hoses / valves etc) to be delivered to customers


Primary – Field Services (delivered on customer site):

  • Perform site inspections and prepare customer-friendly fire and explosion risk analysis, reports.
  • Coordinate with relevant regional manager(s) to generate a suitable proposal, addressing identified risks.
  • Safely and accurately perform on-site commissioning and preventative maintenance on electronic and mechanical fire and explosion protection equipment.

Secondary – Workshop Operation (delivered in-house):

  • Use in-house equipment, including hoist, pneumatic equipment, and forklift to safely handle equipment, including gas transfer and pressurized containers.
  • Assemble, test, pack and prepare relevant customs and shipping documents to fulfil on-demand customer orders.
  • Help perform equipment demonstrations and training for visiting customers.
  • Maintain proper and safe housekeeping of the production floor.
  • Document inventory levels and manage inventory reorder points in coordination with Customer Services for on time stocks replenishment.


The Ideal Person

  • Candidate must be based in the Middle East
  • Must have a Diploma or Degree in Electrical Engineering
  • Minimum 5 yrs. of hands of experience with any fire & explosion protection industry.




  • Good command of English language, including reading and writing.
  • Capable of utilizing computer and mobile tools to effectively communicate via email, reports, presentations, procedures writing and conference calls.

Physical abilities:

  • Able to perform physically demanding tasks, occasionally in hot and humid Middle East summer weather.
  • Capable of working safely at elevated heights and within confined spaces, when needed.


  • Capable of traveling frequently, and occasionally within short notice, within the MEIA region, including remote locations.
  • Capable of traveling to the US and/or Europe for training, when needed.
  • Licensed to drive within the UAE.


  • Technically inquisitive and hands-on.
  • Pleasant and respectful personality with the ability to handle pressure in a calm, analytical and solution-focused approach.


  • Comfortable and experienced working on both mechanical and electronic systems.
  • Strong fault finding, commissioning and maintenance background.
  • Prior experience with fire and explosion protection systems is desirable.
  • PLC and control system knowledge is desirable.
  • Experience working in manufacturing or large-scale processing environments is desirable.
  • CompEx / NFPA training and ATEX zoning experience are desirable.