Accounts Assistant
Location: Birmingham (Office Based)
Reports to: Finance Manager

Role Overview
The Accounts Assistant will play a key role in supporting day‑to‑day transactional finance activities while also acting as a customer‑facing point of contact for stock, supplier and order‑related queries. This is a varied role combining Accounts Payable, Accounts Receivable, stock control, supplier liaison and general customer service, ensuring smooth operational flow across finance and supply chain processes.

Key Responsibilities

Transactional Finance

• Accounts Payable — Process supplier invoices, match PO/invoices, verify pricing, and prepare payment runs.
• Accounts Receivable — Raise customer invoices, allocate payments, and follow up on outstanding balances.
• Bank Reconciliations — Assist with daily/weekly reconciliations across multiple accounts.
• Data Entry — Maintain accurate financial records, update ledgers and support month‑end tasks.
• Expense Processing — Check, validate and post staff expenses in line with company policy.

 
Customer Service & Supplier Liaison

• Supplier Communication — Act as a first point of contact for supplier queries, invoice disputes and delivery issues.
• Customer Support — Handle customer enquiries relating to orders, payments, stock availability and delivery timelines.
• Order Tracking — Monitor order status, update customers and resolve issues promptly.

 
Stock Control & Operational Support

• Stock Monitoring — Track stock levels, flag shortages and support replenishment planning.
• Stock Reconciliation — Assist with periodic stock counts and investigate discrepancies.
• Supplier Orders — Raise purchase orders, confirm delivery dates and ensure accurate documentation.
• Inventory Reporting — Support reporting on stock movements, slow‑moving items and stock accuracy.

 
Skills & Experience

• Experience in a transactional finance role (AP/AR).
• Strong customer service or supplier‑facing experience.
• Good understanding of stock control or inventory processes.
• Confident communicator with internal teams, suppliers and customers.
• Strong attention to detail and accuracy in data entry.
• Proficient in Microsoft Office, especially Excel.

 
Personal Attributes

• Highly organised and able to manage multiple priorities.
• Proactive, solutions‑focused and comfortable working in a fast‑paced environment.
• Strong relationship‑building skills with suppliers and internal teams.
• Positive attitude and willingness to learn new systems and processes.
• Reliable, trustworthy and committed to maintaining accurate financial records.