Customer Service Advisor - Telephone Based
Location: Leeds, LS9
Pay Rate/Salary: £28,800pa
Hours: Monday to Friday, 8:00am – 5:00pm
Contract: 6-Month Fixed Term Contract, perm opportunity thereafter
Start Date: ASAP - interviewing immediately

Our client, a well-established and highly respected business based in Leeds, is currently recruiting for a Customer Service Advisor to join their busy and supportive team on a 6-month fixed-term contract.
This is an excellent opportunity for an individual with strong customer service experience who is looking to join a professional organisation with an excellent reputation and a positive working environment.
The successful candidate will be responsible for handling customer enquiries, providing effective support, and ensuring a high level of service is delivered at all times within a fast-paced office environment.

Key Responsibilities:
• Handling inbound customer enquiries via telephone and email
• Providing accurate information and resolving queries efficiently
• Updating internal systems with customer details and notes
• Liaising with internal departments to ensure smooth resolutions
• Maintaining a professional and customer-focused approach at all times
• Supporting the wider team with general administrative tasks where required

The Ideal Candidate Will Have:
• Previous experience within a customer service or office-based role
• Excellent communication skills, both written and verbal
• Strong organisational skills and attention to detail
• Confidence using IT systems and Microsoft Office
• The ability to work both independently and as part of a team
• A positive and proactive attitude

What’s On Offer:
• Competitive pay rate of £13.45 per hour
• Monday to Friday working hours with no weekends
• Immediate start available
• Opportunity to gain experience within a reputable business
• Supportive team environment

Candidates must be available to start ASAP.