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Traineeship Role - Cert IV Information Technology

Traineeship Role - Cert IV Information Technology (JO000077821) Sydney, Australia

 

  • Decided University is not for you?
  • Have a passion and interest in the IT sector?
  • Become a part of the Microsoft Traineeship Program - APPLY NOW!

MEGT in conjunction with Microsoft have a fantastic opportunity for a candidate whom is passionate and interested in securing a career in the IT sector! The Microsoft Traineeship Program offers the ideal candidate hands on work experience in the IT field; while providing on the job training with a range of Host employees across Sydney! After completion of your 2 year PAID Traineeship; you will receive Globally Recognised qualifications and a CERT IV in Information Technology. If you are customer service focused, IT savvy and decided University is not for you - APPLY NOW!

The Role:

  • Assist with incoming customer IT enquiries via phone, email and online chat service
  • Triage ticket requests and assign to the correct IT department
  • Action tickets and offer remote access customer solutions and IT Hardware/Software set up
  • Use platforms such as: Microsoft 365, Microsoft Exchange, Mimecast and Active Directory

The ideal Candidate:

  • HSC completed (Grade 12); subjects studied: IT, English, Math
  • Strong communication skills
  • Previous Experience in a Customer service role
  • Able to follow direction and work autonomously
  • Previous CERT 2 or 3 in IT would be of advantageous

** Eligibility criteria applies for this program in relation to work rights, prior qualifications and Covid19 vaccination requirements. **

About Us:

Established in 1982, MEGT matches businesses with the best talent across Australia. Our core focus is to provide job seekers with the chance to gain a nationally recognised qualification, practical hands on industry experience whilst earning a full-time wage!

By submitting your application, you are providing your consent for your personal information to be shared with our partners. MEGT (Australia) Ltd is a Child Safe and Equal Opportunity employer committed to child safety and providing a work environment that values diversity and inclusion.

So, what next?

Secure your Traineeship and Hit APPLY NOW!
OR email directly amandawilley @megt.com.au (no spaces)
Please note, we are unable to take enquiries by phone.


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