Role Summary:
We’re looking for a Spanish-speaking Trust & Safety professional with strong familiarity in the Latin American digital ecosystem. This is a foundational hire—someone ready to roll up their sleeves and help us build from the ground up.
As our first T&S team member focused on LATAM, you'll operate as both a strategist and an executor: reviewing video content, shaping regional policy, training moderators, and helping scale vendor operations. You should be comfortable toggling between high-level thinking and daily moderation work—someone who can see the forest and the trees.
This is a generalist role with the potential to grow into regional leadership. You’ll be setting the tone and structure for how we keep users safe and compliant across Latin America.​​

Key Responsibilities:
Moderation & Enforcement

• Conduct and scale video content reviews in Spanish using industry standard safety policies
• Identify and escalate high-risk content, including child safety, graphic violence, and local cultural risks.

Policy & Localization

• Localize existing content moderation policies for LATAM-specific legal, cultural, and linguistic contexts.
• Provide feedback on enforcement thresholds for sensitive categories (e.g., nudity, grooming, self-harm).

Vendor & Training Support

• Help identify and evaluate Spanish-speaking vendor partners (BPOs).
• Assist in onboarding and training vendor moderators to ensure consistency and quality.
• Lead Spanish-language training modules and quality review standards.

Operational Readiness

• Act as the go-to regional lead for Trust & Safety needs in LATAM.
• Collaborate with Product, Legal, and Data teams to operationalize appeals, enforcement messaging, and escalation processes in Spanish.
• Track regional moderation performance and flag policy gaps or inefficiencies.

Qualifications:

• Native or fluent Spanish speaker with strong English proficiency.
• 2–4+ years experience in Trust & Safety, content moderation, or online safety—preferably with a focus on Latin American markets.
• Experience working with moderation vendors, BPOs, or outsourcing partners is a plus.
• Comfortable with fast-paced, high-ambiguity startup environments.

Preferred Skills:

• Prior experience scaling Trust & Safety operations or launching a new region.
• Knowledge of risk mitigation strategies, appeals workflows, or quality review frameworks.
• Strong written communication skills in both Spanish and English.
• Familiarity with LATAM data privacy laws, platform liability frameworks (e.g., Brazil’s Marco Civil), and regional child safety risks.